Kayana WhatsApp OrderingKayana for Business
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Related Products
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About
Grub Direct is an EPOS and online ordering platform for restaurants, cafés and takeaways. It combines a point-of-sale system for phone, counter, dine-in and delivery orders with a branded online ordering website and customer mobile apps. Staff can view orders in a shared dashboard, use caller ID and order history, route kitchen tickets, manage delivery zones and drivers, and update menus. The platform also supports table ordering, reservations, table plans, waitlists, and automated SMS and email reminders. Restaurants can run customer marketing campaigns and connect Google Search and Maps reservations to their booking diary. Setup, menu configuration, staff training, and UK-based support are included. The system is intended for restaurant teams managing direct orders and day-to-day takeaway and dine-in operations.
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About
Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
UK restaurants, cafes and takeaways
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Audience
Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
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Pricing
£7.50/week
Free Version
Not Supported
Free Trial
Supported
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Pricing
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGrub Direct
Founded: 2022
United Kingdom
grubdirect.co.uk
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Company InformationKayana for Business
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/whatsapp-ordering/
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Alternatives |
AlternativesNo Alternatives
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