Kayana WhatsApp Ordering

Kayana WhatsApp Ordering

Kayana for Business
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About

Grub Direct is an EPOS and online ordering platform for restaurants, cafés and takeaways. It combines a point-of-sale system for phone, counter, dine-in and delivery orders with a branded online ordering website and customer mobile apps. Staff can view orders in a shared dashboard, use caller ID and order history, route kitchen tickets, manage delivery zones and drivers, and update menus. The platform also supports table ordering, reservations, table plans, waitlists, and automated SMS and email reminders. Restaurants can run customer marketing campaigns and connect Google Search and Maps reservations to their booking diary. Setup, menu configuration, staff training, and UK-based support are included. The system is intended for restaurant teams managing direct orders and day-to-day takeaway and dine-in operations.

About

Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK restaurants, cafes and takeaways

Audience

Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£7.50/week
Free Version Not Supported
Free Trial Supported

Pricing

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Grub Direct
Founded: 2022
United Kingdom
grubdirect.co.uk

Company Information

Kayana for Business
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/whatsapp-ordering/

Alternatives

Alternatives

No Alternatives
NimbusRMS-Food

NimbusRMS-Food

LumenSoft Technologies
PedidoIQ

PedidoIQ

DigiAxix

Categories

Online Ordering Supported

Categories

Online Ordering Supported

Integrations

Reserve witih Google Supported
WhatsApp Not Supported

Integrations

Reserve witih Google Not Supported
WhatsApp Supported
Claim Grub Direct and update features and information
Claim Grub Direct and update features and information
Claim Kayana WhatsApp Ordering and update features and information
Claim Kayana WhatsApp Ordering and update features and information