Checkmate

Checkmate

ItsaCheckmate
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About

Grub Direct is an EPOS and online ordering platform for restaurants, cafés and takeaways. It combines a point-of-sale system for phone, counter, dine-in and delivery orders with a branded online ordering website and customer mobile apps. Staff can view orders in a shared dashboard, use caller ID and order history, route kitchen tickets, manage delivery zones and drivers, and update menus. The platform also supports table ordering, reservations, table plans, waitlists, and automated SMS and email reminders. Restaurants can run customer marketing campaigns and connect Google Search and Maps reservations to their booking diary. Setup, menu configuration, staff training, and UK-based support are included. The system is intended for restaurant teams managing direct orders and day-to-day takeaway and dine-in operations.

About

From mom & pop restaurants to virtual kitchens & global chains, ItsaCheckmate is trusted by over 21K restaurants to integrate over a million online orders every day. ItsaCheckmate helps restaurant owners and operators simplify, automate, and scale their to-go, catering, and 3rd party delivery sales by enabling them to take control of all of their online ordering platforms and menus directly from their existing POS. Average customer benefits include a 15% reduction in labor costs, the ability to 86 delivery tablets, the elimination of manual order entry errors, and an increase in online orders by 39% within just 60 days. Key features include POS integration with over 150 platforms, multi-platform & location menu management, intelligent reporting & alerts, 3rd party accounting reconciliation, Restaurant Direct (Order with Google integration), and Table Direct (QR Ordering). Reach out today for a demo or to get started for free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK restaurants, cafes and takeaways

Audience

Restaurant owners and operators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£7.50/week
Free Version Not Supported
Free Trial Supported

Pricing

$85 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • - Synced Easily - Initial Mapping Was Easy - Courteous responses via email - Cheap pricing - Not Many Pros At All - Fast To Respond to Negative Feedback - Slow To Respond to Fixing Issues
  • It seems like it could work but it does not. I think if someone had a simple restaurant with no modifiers that it would be great, but restaurants do not really work that way.

Cons

  • - Took Away Functions like Instant Syncing - Kept Blaming Clover POS For Mapping Issues - Made Us Lose Over $10k In Sales In 1 Month - Said No Other Integration Companies Would Be Able To Map When In Reality, They Are Incompetent - Mapping Technology Department Gives You The RunAround And Doesn't Fix Issues
  • Constant issues, customer service team is not helpful and lacks knowledge.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Grub Direct
Founded: 2022
United Kingdom
grubdirect.co.uk

Company Information

ItsaCheckmate
Founded: 2016
United States
www.itsacheckmate.com

Alternatives

Alternatives

Kayana WhatsApp Ordering

Kayana WhatsApp Ordering

Kayana for Business
PedidoIQ

PedidoIQ

DigiAxix
WowMenu

WowMenu

Hyve AI Labs FZCO

Categories

Online Ordering Supported

Categories

Menu Supported
Order Management Supported

Integrations

Allset Not Supported
Aloha Cloud by NCR Voyix Not Supported
Caviar Not Supported
DoorDash Not Supported
Grubhub Not Supported
Heartland Restaurant Not Supported
HungerRush Not Supported
PAR POS Not Supported
PDQ POS Not Supported
Restolabs Not Supported
Shopify Not Supported
Toast Kitchen Display System Not Supported
Toast POS Not Supported
Union POS Not Supported
UpMenu Not Supported
Wix Not Supported
Zuppler Not Supported
talech Not Supported

Integrations

Allset Supported
Aloha Cloud by NCR Voyix Supported
Caviar Supported
DoorDash Supported
Grubhub Supported
Heartland Restaurant Supported
HungerRush Supported
PAR POS Supported
PDQ POS Supported
Restolabs Supported
Shopify Supported
Toast Kitchen Display System Supported
Toast POS Supported
Union POS Supported
UpMenu Supported
Wix Supported
Zuppler Supported
talech Supported
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