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About

Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease. Take your social proof to the next level to increase conversion rates. Double your repeat sales, reduce cart abandonment, and improve retention. Engage with customers effectively and let them promote your brand. Growave extends your marketing with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC. Collect reviews on autopilot. Showcase reviews across channels: website, social, Google search, Google Shopping. Increase repeat purchases, turn your customers into loyal advocates, give your best customers the VIP treatments. Reduce cart abandonment and send targeted emails to fulfill sales from customers who showed intent to buy. Use the power of Instagram and UGC to convert your store visitors into customers.

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify retailers

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey.
  • Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms.

Cons

  • It is a great portal with a very good inventory of reviews across the services and businesses.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Growave
Founded: 2014
Kyrgyzstan
growave.io

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Alternatives

Alternatives

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Shopify Supported
Appstle Supported
Boost Commerce Supported
Cloutly Not Supported
Debutify Theme Supported
Facebook Not Supported
GemPages Supported
Gorgias Supported
Instagram Not Supported
Kimonix Supported
Klaviyo Supported
Magento Not Supported
Nextsale Supported
PageFly Supported
ParcelWILL Supported
ProvenExpert.com Not Supported
QuickBooks Online Not Supported
Searchanise Supported
Shopify Plus Supported

Integrations

Shopify Supported
Appstle Not Supported
Boost Commerce Not Supported
Cloutly Supported
Debutify Theme Not Supported
Facebook Supported
GemPages Not Supported
Gorgias Not Supported
Instagram Supported
Kimonix Not Supported
Klaviyo Not Supported
Magento Supported
Nextsale Not Supported
PageFly Not Supported
ParcelWILL Not Supported
ProvenExpert.com Supported
QuickBooks Online Supported
Searchanise Not Supported
Shopify Plus Not Supported
Claim Growave and update features and information
Claim Growave and update features and information
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information