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About

Contextual AI introduces its Grounded Language Model (GLM), engineered specifically to minimize hallucinations and deliver highly accurate, source-based responses for retrieval-augmented generation (RAG) and agentic applications. The GLM prioritizes faithfulness to the provided data, ensuring responses are grounded in specific knowledge sources and backed by inline citations. With state-of-the-art performance on the FACTS groundedness benchmark, the GLM outperforms other foundation models in scenarios requiring high accuracy and reliability. The model is designed for enterprise use cases like customer service, finance, and engineering, where trustworthy and precise responses are critical to minimizing risks and improving decision-making.

About

Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations. Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers. Zero Hallucinations: Grounded replies generated using our advanced vector database. Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat. Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface. Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises, developers, and data scientists looking for an AI model that delivers accurate, grounded responses with minimal risk of hallucinations, ideal for enhancing enterprise applications like customer support, financial analysis, and engineering decision-making

Audience

SaaS, Ecommerce Platforms, B2B, Organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Contextual AI
Founded: 2023
United States
contextual.ai/blog/introducing-grounded-language-model/

Company Information

Sentrup
Founded: 2026
India
www.sentrup.com

Alternatives

Selene 1

Selene 1

atla

Alternatives

Embed-bot

Embed-bot

Musbahdev Software Services
DataGemma

DataGemma

Google
GLM-4.5V

GLM-4.5V

Zhipu AI

Categories

Categories

Integrations

Contextual AI
Google Calendar
HubSpot CRM
WooCommerce

Integrations

Contextual AI
Google Calendar
HubSpot CRM
WooCommerce
Claim Grounded Language Model (GLM) and update features and information
Claim Grounded Language Model (GLM) and update features and information
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Claim Sentrup and update features and information