Grounded Language Model (GLM)Contextual AI
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Related Products
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About
Contextual AI introduces its Grounded Language Model (GLM), engineered specifically to minimize hallucinations and deliver highly accurate, source-based responses for retrieval-augmented generation (RAG) and agentic applications. The GLM prioritizes faithfulness to the provided data, ensuring responses are grounded in specific knowledge sources and backed by inline citations. With state-of-the-art performance on the FACTS groundedness benchmark, the GLM outperforms other foundation models in scenarios requiring high accuracy and reliability. The model is designed for enterprise use cases like customer service, finance, and engineering, where trustworthy and precise responses are critical to minimizing risks and improving decision-making.
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About
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations.
Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers.
Zero Hallucinations: Grounded replies generated using our advanced vector database.
Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat.
Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface.
Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises, developers, and data scientists looking for an AI model that delivers accurate, grounded responses with minimal risk of hallucinations, ideal for enhancing enterprise applications like customer support, financial analysis, and engineering decision-making
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Audience
SaaS, Ecommerce Platforms, B2B, Organizations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationContextual AI
Founded: 2023
United States
contextual.ai/blog/introducing-grounded-language-model/
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Company InformationSentrup
Founded: 2026
India
www.sentrup.com
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