Related Products
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About
GroHawk uses NPS, CSAT & CES to help you identify how your customers are feeling right now about your brand. Are your employees and customers ready to get back to business with you? What changes would they like to see? Need a tool to gather customer details for Track & Trace? Survey your employees and identify their sentiments on your measures as they return to work. Speak to your customers and understand their concerns as they begin to shop with you again. Ensure you're compliant with government guidelines by collecting customer details as you reopen your business. GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals. Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering. Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.
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About
Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was developed specifically for customer success. It even includes a unique way to measure customer sentiment based on responses. How likely is your customer to recommend your business or product? We give you the tools needed to measure NPS routinely and unobtrusively. Kilterly’s automated communication lets you create campaigns and task work-offs that take onboarding and nurturing of the customer relationship to a new level. Our platform lets you pick and choose which customer segments to reach out to when most needed. Multiple segmentation criteria are available. Structure your team’s workflow.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a solution to create surveys for their clients and customers
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Audience
Businesses seeking a solution to build and sustain strong customer relationships
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per month
Free Version
Free Trial
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Pricing
$399.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGroHawk
Founded: 2017
United Kingdom
www.grohawk.com
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Company InformationKilterly
Founded: 2018
United States
kilterly.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk
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Integrations
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk
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