GreetDock

GreetDock

MB Helmar
RolChat

RolChat

Shifton Inc
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About

GreetDock is a cloud-based website conversation tool for B2B sales and support teams, online stores, and agencies. It combines live chat with browser-based voice and video calls, visitor-consented co-browsing, and private team chat in a shared conversation record. Teams can see active website visitors and page history, share files, and guide visitors by pointing or highlighting; staff cannot click or type for them, and sensitive fields are hidden. Calls may be recorded, with transcripts and AI summaries saved to visitor records. AI can draft replies, but a person reviews and sends each one. A read-only MCP connection lets compatible AI clients access selected conversation, transcript, and visitor records through revocable, scoped tokens. The service is in private beta, with site compatibility reviewed before installation and onboarding from GreetDock.

About

RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

B2B support and sales teams that want a person to answer website visitors.

Audience

Small and mid-sized support teams, online shops, SaaS companies and agencies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Version Not Supported
Free Trial Supported

Pricing

$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MB Helmar
Lithuania
greetdock.com

Company Information

Shifton Inc
Founded: 2019
United States
rolchat.com

Alternatives

Alternatives

No Alternatives
HelpCrunch

HelpCrunch

3.0 out of 5 stars

Categories

Live Chat Supported

Categories

Live Chat Supported

Integrations

Anthropic Not Supported
ChatGPT Supported
Claude Supported
Cursor Supported
DeepSeek Not Supported
Facebook Messenger Not Supported
Gemini Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
LINE Not Supported
MiniMax Not Supported
Model Context Protocol (MCP) Supported
OpenAI Not Supported
Qwen Not Supported
Salesforce Not Supported
Segment Not Supported
Telegram Not Supported
Viber Not Supported
WhatsApp Not Supported
Zapier Not Supported

Integrations

Anthropic Supported
ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
DeepSeek Supported
Facebook Messenger Supported
Gemini Supported
HubSpot CRM Supported
Instagram Supported
LINE Supported
MiniMax Supported
Model Context Protocol (MCP) Not Supported
OpenAI Supported
Qwen Supported
Salesforce Supported
Segment Supported
Telegram Supported
Viber Supported
WhatsApp Supported
Zapier Supported
Claim GreetDock and update features and information
Claim GreetDock and update features and information
Claim RolChat and update features and information
Claim RolChat and update features and information