GreetDock

GreetDock

MB Helmar
Porchlight

Porchlight

1001 ToolBox
+
+

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About

GreetDock is a cloud-based website conversation tool for B2B sales and support teams, online stores, and agencies. It combines live chat with browser-based voice and video calls, visitor-consented co-browsing, and private team chat in a shared conversation record. Teams can see active website visitors and page history, share files, and guide visitors by pointing or highlighting; staff cannot click or type for them, and sensitive fields are hidden. Calls may be recorded, with transcripts and AI summaries saved to visitor records. AI can draft replies, but a person reviews and sends each one. A read-only MCP connection lets compatible AI clients access selected conversation, transcript, and visitor records through revocable, scoped tokens. The service is in private beta, with site compatibility reviewed before installation and onboarding from GreetDock.

About

Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B support and sales teams that want a person to answer website visitors.

Audience

Businesses with websites that need live chat and customer support.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Version Not Supported
Free Trial Supported

Pricing

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MB Helmar
Lithuania
greetdock.com

Company Information

1001 ToolBox
Pakistan
porchlight.1001toolbox.com

Alternatives

Alternatives

GhostChat

GhostChat

The Chat Widget LLC
HelpCrunch

HelpCrunch

3.0 out of 5 stars
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
HelpCrunch

HelpCrunch

3.0 out of 5 stars

Categories

Live Chat Supported

Categories

Live Chat Supported

Integrations

ChatGPT Supported
Claude Supported
Cursor Supported
Model Context Protocol (MCP) Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
Model Context Protocol (MCP) Not Supported
Claim GreetDock and update features and information
Claim GreetDock and update features and information
Claim Porchlight and update features and information
Claim Porchlight and update features and information