Graphlogic GL PlatformGraphlogic
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Related Products
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About
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).
Key components:
- Conversational AI Platform
- Natural Language understanding
- Retrieval augmented generation or RAG pipeline
- Speech-to-Text Engine
- Text-to-Speech Engine
- Channels connectivity
- API builder
- Visual Flow Builder
- Pro-active outreach conversations
- Conversational Analytics
- Deploy everywhere (SaaS / Private Cloud / On-Premises)
- Single-tenancy / multi-tenancy
- Multiple language AI
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About
R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications
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Audience
Businesses and companies searching for an analytics AI-driven solution to enhance customer experience
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationGraphlogic
Founded: 2023
Serbia
graphlogic.ai/
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Company InformationR Systems
United States
www.rsystems.com/customer-experience-analytics/
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Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Natural Language Processing Features
Co-Reference Resolution
Supported
In-Database Text Analytics
Not Supported
Named Entity Recognition
Supported
Natural Language Generation (NLG)
Supported
Open Source Integrations
Supported
Parsing
Supported
Part-of-Speech Tagging
Not Supported
Sentence Segmentation
Not Supported
Stemming/Lemmatization
Supported
Tokenization
Supported
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Integrations
Salesforce
Supported
Amazon Web Services (AWS)
Not Supported
Automation Anywhere
Not Supported
Boomi
Not Supported
Celonis
Not Supported
ChatGPT
Supported
CloudHub
Not Supported
Facebook
Supported
Freshdesk
Supported
Infor CRM
Not Supported
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Integrations
Salesforce
Supported
Amazon Web Services (AWS)
Supported
Automation Anywhere
Supported
Boomi
Supported
Celonis
Supported
ChatGPT
Not Supported
CloudHub
Supported
Facebook
Not Supported
Freshdesk
Not Supported
Infor CRM
Supported
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