OneView

OneView

Granicus
MyCity

MyCity

Dreamview
+
+

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About

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

About

MyCity is a municipal resident-engagement platform that brings local-authority information and digital services together in a branded mobile and web experience. Residents can view municipal news, events and alerts; report local issues with photos and location details; access community information, forms and payments; and use digital services provided by their municipality. The platform also supports surveys and public participation. Local authorities can adapt branding, content and service structure to their needs, organize information for residents and connect relevant information sources and existing systems. MyCity is designed for municipalities and local authorities seeking a digital channel for resident communication and access to local services across mobile devices and the web.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Governments and public institutions requiring a tool to manage residents and service requests

Audience

Municipalities, local authorities and public-sector teams seeking resident engagement, municipal information and digital resident services.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Granicus
United States
granicus.com/solution/govservice/oneview/

Company Information

Dreamview
Israel
www.mycity-app.co.il/en/

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BS&A Online

BS&A Software
2.0 out of 5 stars

Categories

Categories

Municipal Supported

Integrations

No info available.

Integrations

No info available.
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