Grafana Cloud

Grafana Cloud

Grafana Labs
RTView

RTView

SL Corporation
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About

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.

About

See application health state as a reflection of the entire application environment from physical infrastructure thru middleware to the end user experience. Consolidate health metrics across technologies. Proactively monitor stress for early warning. Correlate performance & application health. Share information with other teams. Still using the management console for each product to monitor your middleware platforms? It doesn’t have to be so complicated. See all your middleware technologies in one consolidated interface. Collect data without performance overhead. Correlate performance with hosts, networks, databases & app servers. Start small. Expand as needed. Monitor your applications and the technologies they run on in real-time using our packaged solutions. Build your own custom real-time monitoring system using this high-performance IDE.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering teams, SREs, developers, and platform architects who need scalable, AI-powered observability across modern applications, infrastructure, and cloud-native environments.

Audience

Organizations that need a powerful middleware monitoring solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version Supported
Free Trial Supported

Pricing

$175.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • - Excellent support. - Love all the documentation that exists. makes it so much better than closed source products that we migrated away from. - We've had the best experience with both the people that got us stood up and the continued support. Our account manager is a complete rockstar. Chris Harbro is probably the most technical account manager I've dealt with and his tenacity for finding solutions to our issues is impressive. Our onboarding sales engineer Ian Bloom was like that as well. - AI features. This is what hooked us. AI is changing so quickly so who knows what this'll look like when someone reads this: I started using grafana MCP with grafana at first so when I started using the AI assistant in the cloud it was amazing, MCP alone is great but there's still a disconnect between the operator and the harness on what each other is looking at. with the AI assistant if works more more symbiotically. I will admit that now with claude chrome extension though it's pretty close.
  • Grafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Grafana Labs
Founded: 2014
United States
grafana.com

Company Information

SL Corporation
Founded: 1954
South Korea
www.sl.com

Alternatives

Alternatives

eG Enterprise

eG Enterprise

eG Innovations
Sematext Cloud

Sematext Cloud

Sematext Group

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Not Supported
Trace Individual Transactions Not Supported

Integrations

Azure Marketplace Supported
BentoML Supported
Calisti Supported
Deep.BI Supported
Doctor Droid Supported
Encore Supported
EraSearch Supported
Kops.dev Supported
Lyftrondata Supported
OpenCost Supported
Oracle Big Data Discovery Supported
Oracle Cloud Marketplace Supported
Ozone Supported
QuantaStor Supported
Roomote Supported
Startdeliver Supported
Success4 Supported
Tracetest Supported
Zulip Supported
openITCOCKPIT Supported

Integrations

Azure Marketplace Not Supported
BentoML Not Supported
Calisti Not Supported
Deep.BI Not Supported
Doctor Droid Not Supported
Encore Not Supported
EraSearch Not Supported
Kops.dev Not Supported
Lyftrondata Not Supported
OpenCost Not Supported
Oracle Big Data Discovery Not Supported
Oracle Cloud Marketplace Not Supported
Ozone Not Supported
QuantaStor Not Supported
Roomote Not Supported
Startdeliver Not Supported
Success4 Not Supported
Tracetest Not Supported
Zulip Not Supported
openITCOCKPIT Not Supported
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