Gradwell Wave

Gradwell Wave

Gradwell
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+

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About

Meet our affordable, powerful and intuitive cloud phone system. Designed in the UK, Wave helps you and your colleagues work from anywhere. Easy management and configuration using our all-in-one control panel. Get set up in hours with easy onboarding and fast configuration.​ Access from any device, anywhere in the world. Designed with tonnes of useful features to help your business.​ Built with modern-day working in mind, Wave makes doing business easier. We’ve designed Wave with these key features to help businesses manage their telephony remotely. With Wave on your side, you will solve problems faster, communicate effectively, and benefit from collaboration like never before. The Wave solution helps you to reduce costs, save time, and seamlessly integrate hybrid and remote working into your business. We want our customers to succeed. Landline and mobile-compatible minute bundles. Full access to all call management and admin features.

About

KrispCall is an AI-Powered Communication Platform for Growing Business that helps you manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). Get international numbers right from the comfort of your home. KrispCall helps you own national, toll-free, local, shortcode, and international numbers (for over 100 countries) in no time. Manage your call logs effortlessly. KrispCall’s unified callbox allows you to handle and monitor your business calls, recorded conversations, texts, and voicemails all from a single window. Earn trust of your international clients by calling them through their local numbers. KrispCall offers international phone numbers for your business at the most affordable price. With our embeddable widget, you are just a click away from your customers. Clients can now call you directly without hassles by simply clicking on the KrispCall’s widget embedded in your website.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses and teams looking for a solution to manage their telephony operations remotely

Audience

Companies seeking a tool to manage their personal, business, and corporate telephony requirements

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.03 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$15 per user per month
Starter Plan – $15 per user/month
Advance Plan – $40 per user/month
Max Plan - $60 per user/month
Enterprise Plan – Custom pricing (Contact sales)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The platform feels stable, and I rarely run into issues during the workday. That's probably what I appreciate most.
  • Being able to call directly from the browser without installing anything was a big plus for our team. Setup for new reps takes minutes rather than an IT-heavy process. Audio quality through the browser has been consistently clear.
  • The platform has been reliable day-to-day. I haven't had calls failing to connect or features suddenly being unavailable. For the core job of making and receiving calls, it's been consistent.
  • HubSpot integration is the reason my team actually uses the CRM properly now. Calls log automatically, notes sync over, and recordings are right there in the contact record. Before this, reps were skipping manual logging and the history was always patchy. Now the data is actually reliable and coaching conversations are more grounded in what really happened.
  • Having one business number for the whole team has made things much easier. Calls are routed properly, and everyone can work from anywhere.

Cons

  • I'd like a little more information about call costs before placing international calls.
  • The mobile app could be a bit smoother — occasionally there's a slight lag when switching between the dialer and the call history tab.
  • Everything seems to be fine, there is no any complaint from my side.
  • If I leave the browser open for several hours without using it, the session sometimes expires and I have to log in again.
  • The pricing information for calling rates could be explained more clearly inside the dashboard.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Gradwell
United States
www.gradwell.com/phone-systems/wave/

Company Information

KrispCall
Founded: 2022
Singapore
krispcall.com/

Alternatives

Alternatives

ATLAS

ATLAS

The Telephony Co.
Dialaxy

Dialaxy

Dialaxy Inc.
SendMyCall

SendMyCall

EZphone Systems

Categories

Business VoIP Supported
Cloud PBX Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Not Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Microsoft 365 Supported
Microsoft Teams Supported
Salesforce Supported
ActiveCampaign Not Supported
Amazon Web Services (AWS) Supported
Capsule Not Supported
ElectroNeek Not Supported
Freshsales Not Supported
Google Contacts Not Supported
HubSpot CRM Not Supported
Notion Not Supported
Nutshell Not Supported
OnePageCRM Not Supported
Outdoo AI Not Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Slack Not Supported
Workers by Delos Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Microsoft 365 Supported
Microsoft Teams Supported
Salesforce Supported
ActiveCampaign Supported
Amazon Web Services (AWS) Not Supported
Capsule Supported
ElectroNeek Supported
Freshsales Supported
Google Contacts Supported
HubSpot CRM Supported
Notion Supported
Nutshell Supported
OnePageCRM Supported
Outdoo AI Supported
Pabbly Connect Supported
Pipedrive Supported
Slack Supported
Workers by Delos Supported
Zendesk Supported
Zoho CRM Supported
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