Grace

Grace

Nevotek
+
+

Related Products

  • rezStream Cloud PMS
    125 Ratings
    Visit Website
  • Hostaway
    1,890 Ratings
    Visit Website
  • Smoobu
    206 Ratings
    Visit Website
  • Bookinglayer
    143 Ratings
    Visit Website
  • SiteMinder
    257 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Lodgify
    4,885 Ratings
    Visit Website
  • Silverware
    11 Ratings
    Visit Website
  • VisitUs Reception
    82 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website

About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Utilizing AI for natural conversations, Whatsapp as a guest communication channel and integrated with a hotel tech stack, it automates standard guest inquiries and can add extra revenue per booking through automated upselling. Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotels and resorts

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€2.99 per room/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

Viqal
Founded: 2020
Netherlands
www.viqal.com

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality
Bigsib

Bigsib

Bigsib Technologies

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Integrations

WhatsApp
Clock PMS+
Cloudbeds
Facebook Messenger
Host PMS
LINE
Mews
Oracle Hospitality Suite8
Stayntouch PMS
Viber
apaleo

Integrations

WhatsApp
Clock PMS+
Cloudbeds
Facebook Messenger
Host PMS
LINE
Mews
Oracle Hospitality Suite8
Stayntouch PMS
Viber
apaleo
Claim Grace and update features and information
Claim Grace and update features and information
Claim Viqal and update features and information
Claim Viqal and update features and information