Grace

Grace

Nevotek
+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website

About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotels searching for a Guest Messaging platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

GoDesk
Founded: 2017
India
www.rlike.in/

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality
Grace

Grace

Nevotek

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

Integrations

Facebook Messenger Supported
LINE Supported
Viber Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
LINE Not Supported
Viber Not Supported
WhatsApp Not Supported
Claim Grace and update features and information
Claim Grace and update features and information
Claim GoDesk and update features and information
Claim GoDesk and update features and information