GraceNevotek
|
||||||
Related Products
|
||||||
About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
|
About
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
|
Audience
Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
€100 per hotel per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
|
Company InformationLoopon
Founded: 2007
Sweden
www.loopon.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
|
||||||
Integrations
WhatsApp
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
|
Integrations
WhatsApp
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
|
|||||
|
|
|