Grace

Grace

Nevotek
+
+

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About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

IntuitiveStay™ is a guest feedback and staff performance platform for hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts. GUEST FEEDBACK Guests scan a QR code to rate their experience against the Guest Connection Score™ (GCS™) - a framework across four pillars: Empathy, Resilience, Anticipation, and Recognition. Poor scores fire an instant red alert to managers before checkout. Strong scores nudge guests toward a public review. OWNER DASHBOARD Live GCS™ data, daily morning brief, staff leaderboard, and a Reputation Gap report comparing guest scores against staff self-assessment. No PMS or demo call needed. SERVICE SIGNATURE Staff earn a verified performance passport built from real guest data, shareable profile, GCS™ certificate, tier progression (Bronze to Platinum), and QR-verified credentials employers can check against the live database.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotel, B&B, restaurants, pubs, cafes, and hostel owners and managers in the hospitality sector.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$27.99
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Alternatives

Alternatives

Go Moment Ivy

Go Moment Ivy

Go Moment
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Facebook Messenger
LINE
Viber
WhatsApp

Integrations

Facebook Messenger
LINE
Viber
WhatsApp
Claim Grace and update features and information
Claim Grace and update features and information
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Claim IntuitiveStay and update features and information