GraceNevotek
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Related Products
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About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
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About
IntuitiveStay™ is a guest feedback and staff performance platform for hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
Guests scan a QR code to rate their experience against the Guest Connection Score™ (GCS™) - a framework across four pillars: Empathy, Resilience, Anticipation, and Recognition. Poor scores fire an instant red alert to managers before checkout. Strong scores nudge guests toward a public review.
OWNER DASHBOARD
Live GCS™ data, daily morning brief, staff leaderboard, and a Reputation Gap report comparing guest scores against staff self-assessment. No PMS or demo call needed.
SERVICE SIGNATURE
Staff earn a verified performance passport built from real guest data, shareable profile, GCS™ certificate, tier progression (Bronze to Platinum), and QR-verified credentials employers can check against the live database.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
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Audience
Hotel, B&B, restaurants, pubs, cafes, and hostel owners and managers in the hospitality sector.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$27.99
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
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Company InformationIntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Facebook Messenger
LINE
Viber
WhatsApp
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