GraceNevotek
|
HostReplyHostReply OÜ
|
|||||
Related Products
|
||||||
About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
|
About
HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
|
Audience
Vacation rental hosts and short-term rental property managers
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
|
Company InformationHostReply OÜ
Founded: 2023
Estonia
hostreply.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Guesty
Not Supported
Hostaway
Not Supported
LINE
Supported
Smoobu
Not Supported
Viber
Supported
|
Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Guesty
Supported
Hostaway
Supported
LINE
Not Supported
Smoobu
Supported
Viber
Not Supported
|
|||||
|
|
|