GraceNevotek
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GuestPilotFuly
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Related Products
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About
Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.
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About
GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hoteliers seeking a solution to improve their guest engagement and messaging operations
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Audience
Independent hotels, inns, resorts, hostels and day-pass venues.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNevotek
Founded: 2001
United States
www.nevotek.com/grace
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Company InformationFuly
Founded: 2020
United States
guestpilot.win/
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Alternatives |
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Categories |
Categories |
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Integrations
Facebook Messenger
Supported
LINE
Supported
Viber
Supported
WhatsApp
Supported
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Integrations
Facebook Messenger
Not Supported
LINE
Not Supported
Viber
Not Supported
WhatsApp
Not Supported
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