GrabDefenceGrab
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Related Products
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About
GrabDefence is an anti-fraud technology suite developed by Grab, Southeast Asia's leading super app, to help businesses protect their platforms from fraudulent activities. Leveraging Grab's extensive data and expertise in combating fraud, GrabDefence offers a comprehensive solution that includes fraud detection, prevention, and management. The platform generates fraud risk scores associated with users, devices, and transactions to detect high-risk activities. It also deploys predefined or customized fraud screening rules to protect applications in real time and provides data visualization tools to monitor rule performance, conduct investigations, and review cases. By implementing GrabDefence, businesses can fortify the integrity of their technology ecosystems and transaction flows, reducing fraud-related losses and enhancing user trust. Deploy predefined or customized fraud screening rules to protect your app in real-time, at scale.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mobile businesses looking for a solution to protect and secure their platforms and maintain user trust
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGrab
Founded: 2010
Singapore
defence.grab.com
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Categories |
Categories |
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
InteractionSync
Not Supported
Verizon Cloud
Not Supported
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
InteractionSync
Supported
Verizon Cloud
Supported
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