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About

GraTrack is a comprehensive tip-tracking and gratuity management software application that replaces cash payouts and spreadsheets to pay tips on the payroll. GraTrack provides several methods to perform tip pooling or direct tip. Our defined process and reports seamlessly pay tip income on the payroll. Gratuity law is a very complex legal dilemma. GraTrack maintains tip compliance while using a pool or share and tracks all tip earnings. GraTrack gratuity management software is designed to simplify distributions for fine dining, full-service, and fast casual environments. GraTrack reduces the tedious tasks of managing cash due backs or spreadsheet data entry to about 30 min total time per week. No more repetitive cash counting or daily data entry by managers in tip tracking spreadsheets. Paying tips on payroll for servers, bartenders and support staff allows you to adjust the safe bank reducing exposure to theft.

About

Empower, retain, and engage your team and guests with fast and simple cashless tipping technology. Built for the enterprise, serving the individual. We're revolutionizing a 160-year-old cash tradition with digital tipping. By introducing more tipping opportunities, customers have experienced a 5x frequency in tips received. With higher tip frequencies come higher earnings for your hard-working team members. We've found that by providing predefined tip amounts, customers are more likely to make larger tips. Increased team financial wellbeing equals happier teams. The potential savings of reduced turnover & hiring costs are huge. Choose the features tailored to your business, with embedded experiences that resonate with your guests. Our dedicated customer success team does all the heavy lifting, working hand-in-hand with your business to get you started. Whether it's payroll integrations you're looking for or enterprise-grade security & compliance, we deliver both and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a solution to track and manage tips and cash payouts

Audience

Enterprises looking for an end-to-end digital platform to manage guests' tipping operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$349 per site
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I don't find anything about this service to be useful at all. It's very frustrating to use. Should have never been invented

Cons

  • The tips that are given through this app are not always given to the housekeeper that cleans up after the guests. Inevitably with this service we are just sharing our tips. Plus the service takes money from us. If our gusts tip us $15 we get $13 of then we get charged more money to be able to have the money in our banks, on top of already being taxed for making tips If anything it has attracted a few extra people to tip but that's about it. It may be effective in bigger cities but this service doesn't work for our hotel. It's actually quite frustrating

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GraTrack
gratrack.com

Company Information

eTip
etip.io

Alternatives

Alternatives

Canary Digital Tipping

Canary Digital Tipping

Canary Technologies
Gratitude

Gratitude

Unifocus

Categories

Tip Distribution Supported

Categories

Cashless Tipping Supported
Tip Distribution Supported

Integrations

Aloha Cloud by NCR Voyix Supported
Heartland Restaurant Supported
MobileBytes KDS Supported
TabaPay Not Supported
Toast POS Supported

Integrations

Aloha Cloud by NCR Voyix Not Supported
Heartland Restaurant Not Supported
MobileBytes KDS Not Supported
TabaPay Supported
Toast POS Not Supported
Claim GraTrack and update features and information
Claim GraTrack and update features and information
Claim eTip and update features and information
Claim eTip and update features and information