MetroFax

MetroFax

J2 Global
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About

Tired of being on hold forever and when you final speak to someone, they say let me call you back with no response? GoVoIP does not do this and you will have access to your own portal to make your own changes to your phones and your account. Don't want to do it yourself, send a simple email and we will get the task done for you. We perform service around your needs. We offer a VoIP phone for as low as $14.95/phone/month or $14.95/SIP Trunk/month. We offer 4G VoIP wireless that does not go through your network router so the customer can receive clear voice calls; we also offer managed routers for customers to use when needed; we offer a fax solution that can connect to customers legacy fax machines so they can send/receive faxes not only through their email but on their fax machines.

About

Whether you’re a small business with basic fax needs or a large company that needs a high-volume plan, we have a faxing solution for you. Send and receive fax pages no matter where you are — email, the Web, even your smartphone. In addition to saving paper, you’ll never miss a fax and have the speed, security, and convenience that MetroFax Internet faxing provides. Enjoy a 1 month free trial and see how Internet faxing can boost productivity and provide both convenience and value that a fax machine can’t match. Select one of our low monthly plan options or save even more with a discounted annual plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need quality but affordable business VoIP service or SIP trunks

Audience

Companies of all sizes that need an online fax service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95/month/user
Free Version Supported
Free Trial Not Supported

Pricing

$9.95 per month
$8.30 per month if billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing at this point when I am paying double what I should be! Not very helpful when I am a small business!

Cons

  • MetroFax does not support telephone calls when you have a billing problem. I have been getting overcharged for 6 months ...they are charging my credit card for the monthly rate 2 times a month. It is not showing on my MetroFax account so where is the extra $9.95 a month going?!?!?!?!? I am waiting on answers from the online emails but the #888 number gives you the wrong emails addresses as well!!!!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoVoIP
Founded: 2012
United States
www.govoip.net

Company Information

J2 Global
Founded: 1997
United States
www.metrofax.com

Alternatives

Alternatives

Fax.Plus

Fax.Plus

Alohi
FAXAGE

FAXAGE

EC Data Systems
Gphone

Gphone

GlobalPhone
Nextiva vFAX

Nextiva vFAX

Nextiva

Categories

Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
SIP Trunk Supported

Categories

Online Fax Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Not Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Not Supported
Local Phone Numbers Supported
Mobile Access Not Supported
Toll Free Numbers Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Not Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Integrations

No info available.

Integrations

No info available.
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