Grace

Grace

Nevotek
+
+

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About

Your perfect recipe: guest data, our software + sales opportunities. Get a holistic, targeted marketing plan that creates brilliant guest experiences and skyrockets your business. Your guests matter to you. We help you create customer journeys tailored to specific people from the moment they discover you, to point of sale to personalized methods of engagement. Our unified platform allows you to grow guest retention by doing what you do best. Your guests are all unique. Our platform allows you to create guest groups based on factors like purchase behaviors, location and real-time insights. Be finished with mass offers that don’t work. Personalize loyalty programs and optimize menus so your guests feel seen. Maybe you have the ingredients, but you’re overwhelmed with the data. Get a 360-degee view of what guests love and how they engage with your brand so you can adjust menus, create targeted loyalty programs and increase revenue across ordering channels.

About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants looking for a marketing and data platform

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

GoGoGuest
Founded: 2016
United States
gogoguest.com

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality
iRewards

iRewards

Global Hospitality Solutions
Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Categories

Guest Messaging Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Facebook Messenger Not Supported
LINE Not Supported
Square Appointments Supported
Square POS Supported
Square Payments Supported
Square Payroll Supported
Square for Retail Supported
Viber Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
LINE Supported
Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square Payroll Not Supported
Square for Retail Not Supported
Viber Supported
WhatsApp Supported
Claim GoGoGuest and update features and information
Claim GoGoGuest and update features and information
Claim Grace and update features and information
Claim Grace and update features and information