Go-To Local

Go-To Local

Sarvixo
Loman.ai

Loman.ai

4.2 out of 5 stars
Go-To Local Loman.ai

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Go-To Local:

About

Go-To Local is a cloud-based AI front desk service for independent local shops and service businesses. It answers incoming calls around the clock using a dedicated local number, identifies itself as an AI, and responds only with information and answers approved by the business. When a caller requests an appointment, the system captures the request for the owner to confirm rather than booking directly into a calendar; it can also take messages and email a call summary. Businesses can forward calls they miss to the service, helping them handle inquiries while staff are busy or away. The founding pilot serves shops in Colorado, North Carolina, and South Carolina, supports English-language calls, and includes up to 500 call minutes per month per AI employee. It does not currently send texts. Go-To Local is intended for small local businesses seeking phone coverage when staff cannot answer.
Loman.ai:

About

​Loman is a 24/7 AI phone agent designed specifically for restaurants, ensuring that no customer call goes unanswered. It efficiently handles tasks such as taking orders, answering questions, booking reservations, and more, allowing your staff to focus on in-house operations. Loman's humanlike voice AI provides a seamless customer experience, managing inquiries and automating call transfers when necessary. It integrates with leading restaurant POS systems, including Square, Toast, Clover, and Revel, synchronizing orders and reservations directly into your workflow. The AI is trained on your specific business information, enabling it to answer questions about the menu, dietary restrictions, or general inquiries accurately. Loman can handle multiple calls simultaneously, ensuring customers are never put on hold or left unanswered. By implementing Loman, restaurants have reported increased efficiency, reduced missed calls, and enhanced customer satisfaction. ​
Go-To Local:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Loman.ai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Go-To Local:

Audience

Local shop owners who miss calls while they work.
Loman.ai:

Audience

Restaurant owners interested in a solution to streamline phone operations and enhance customer service through AI-driven call management
Go-To Local:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Loman.ai:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Go-To Local:

API

Offers API Not Supported
Loman.ai:

API

Offers API Not Supported
Go-To Local:

Screenshots and Videos

No images available
Loman.ai:

Screenshots and Videos

Go-To Local:

Pricing

$249/month
Founding pilot: $249/month for the first AI employee (fixed for 12 months); first 30 days free. Month-to-month after the free period with 30 days' cancellation notice; no setup fee. Includes up to 500 call minutes per month; extra minutes are quoted. Additional AI employees are $149/month each. Limited to 10 founding shops per state in Colorado, North Carolina, and South Carolina.
Free Version Not Supported
Free Trial Supported
Loman.ai:

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported
Go-To Local:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Loman.ai:

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 4.6 / 5
support 4.2 / 5
Loman.ai:

Pros & Cons from Real Users

Pros

  • Loman.ai is very user-friendly and fits well into a fast-paced restaurant environment. It helps streamline daily tasks, keeps things organized, and saves valuable time during busy shifts. It’s especially helpful for staying on top of operations without feeling overwhelmed.
  • Fast set up, responsive support, cheaper than hiring idiot kids. My orders are now accurate and get sent right to my printer. Makes weekends much easier because I don't have customers waiting on hold or 17 year olds not showing up for work or not answering the phones. I'm opening up a 2nd location in June and will be using Loman at that shop too.
  • It helped our staff and customers. It helped our bottom line. They take orders when we are closed. They are completely customizable and can take payments. The customer service is unmatched. They are the most polished companies in the restaurant AI space.
  • The company was great, the onboarding took less than 5 days and I was up and running. Whenever I have an issue they are on it immediately. I can’t recommend this company enough.
  • I got really bad experience so no pros for them. They did not fix the problem and still charged me $1000.

Cons

  • Like any growing platform, there are still opportunities for continued improvement, which is actually exciting because it shows there’s room for even more features and enhancements over time.
  • Small learning curve, similar to training a new employee before loman was fully up to speed. Worked with an onboarding lady to get the tech dialed in.
  • We couldn’t find it sooner. We spent a lot of time looking for a partner, and we are genuinely upset that we were not able to find this partner a year sooner because we would’ve been able to grow our company dramatically quicker.
  • Maybe some sticker shock on price first off but the ROI make that go away in days
  • Online team support is terrible. I had Loman.ai in my pizza place from 4 months and they are not able to figure out why there AI agent is not able to take orders correctly or why it gives incorrect information to the customers. They said they improve their service overtime but it is almost 4 months and l don’t want to loose my customers with improper answers and finally get frustrated and get out from their contract but i got charged more than $ 1000 which they are not ready to refund me for terrible AI service. Think twice guys before you dive into it . 100% true review.
Go-To Local:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Loman.ai:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Go-To Local:

Company Information

Sarvixo
Founded: 2024
United States
gotolocalai.com
Loman.ai:

Company Information

Loman.ai
United States
www.loman.ai/
Go-To Local:

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Categories

Loman.ai:

Categories

Go-To Local:

Integrations

Clover Not Supported
Model Context Protocol (MCP) Supported
Revel Not Supported
SpotOn Not Supported
Square POS Not Supported
Toast POS Not Supported
Loman.ai:

Integrations

Clover Supported
Model Context Protocol (MCP) Not Supported
Revel Supported
SpotOn Supported
Square POS Supported
Toast POS Supported
Go-To Local:
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Loman.ai:
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