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About

From emerging brands to global enterprises, companies rely on front-line execution to bring their strategy to market. But all too often, busy work and bottlenecks disconnect the field from the big picture. Your commercial leadership is finally on the same page. Marketing is ready to deploy significant regional budgets. You've cracked the code on your supply chain. PINATA delivers efficiency, alignment, and precision to help get work done well. Leadership sets standards and goals; workforce managers build schedules and assignments; front-line workers execute well-defined tasks and complete standardized reports. In turn, data flows up from the field to unlock immediate performance improvement. From planning to bookkeeping, PINATA helps to maximize productivity and minimize errors across innumerable back-office tasks. To promote engagement, we deliver powerful tools through a friendly user experience that's industry-tested and team-approved.

About

Gradient Labs builds AI agents that eliminate the manual work of customer operations. Their suite of specialist AI agents automate long-running processes in financial services, from lending and disputes to KYC. These agents work together across frontline support on voice, text, and email, back-office workflows, and all the operations in between. Founded by Monzo's former AI leadership and trusted by some of the biggest names in finance, including Wise, Current, and Zego, Gradient Labs is purpose-built for finance and the regulatory compliance it requires. Their AI agents outperform human teams on CSAT and QA scores and remain undefeated on resolution rate, driving widespread adoption across financial services, including some of the largest AI deployments in the industry.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for a data-driven task management platform

Audience

Customer operations or product teams at banks, fintechs, lenders, credit unions, insurance companies, and more

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Charges per case fully resolved by the AI agent
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

PINATA
Founded: 2015
United States
www.gopinata.com

Company Information

Gradient Labs
Founded: 2023
United Kingdom
gradient-labs.ai/

Alternatives

Alternatives

Kodif

Kodif

KODIF
EZ-GO Platform

EZ-GO Platform

EZ Factory

Categories

Task Management Supported

Categories

Agentic AI Supported
AI Agents Supported
Chatbot Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Integrations

Dialpad Connect Not Supported
Dixa Not Supported
Freshcaller Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Google Chrome Supported
Intercom Not Supported
LiveChat Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Safari Supported
Salesforce Not Supported
Talkdesk Not Supported
Twilio Not Supported
Zendesk Not Supported

Integrations

Dialpad Connect Supported
Dixa Supported
Freshcaller Supported
Freshchat Supported
Freshdesk Supported
Google Chrome Not Supported
Intercom Supported
LiveChat Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Safari Not Supported
Salesforce Supported
Talkdesk Supported
Twilio Supported
Zendesk Supported
Claim PINATA and update features and information
Claim PINATA and update features and information
Claim Gradient Labs and update features and information
Claim Gradient Labs and update features and information