Glowing

Glowing

Glowing.io
+
+

Related Products

  • Hostaway
    2,040 Ratings
    Visit Website
  • Folks
    177 Ratings
    Visit Website
  • PeerGFS
    27 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • BYDFi
    5,934 Ratings
    Visit Website
  • gtechna
    19 Ratings
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website
  • JS7 JobScheduler
    1 Rating
    Visit Website

About

Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience.

About

Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Unified messaging suite for brands that are keen on providing engaging customer experience

Audience

Hotel sales, operations, and guest experience teams requiring a single platform to manage guest interactions, streamline workflows, boost revenue, and improve service quality across the entire hotel guest journey

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Glowing.io
Founded: 2014
United States
glowing.io

Company Information

Scarlet Connect
Founded: 2022
United States
scarletconnect.com

Alternatives

Alternatives

Categories

Categories

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce
Claim Glowing and update features and information
Claim Glowing and update features and information
Claim Scarlet Connect and update features and information
Claim Scarlet Connect and update features and information