GhostChat vs. Opti-Behavior Comparison


GhostChat The Chat Widget LLC	Opti-Behavior OptiUser	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


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About GhostChat is a lightweight, embeddable live chat widget built for websites, SaaS apps, and WordPress sites. At under 10KB, it loads instantly without slowing down your pages — unlike heavier tools like Tidio, Tawk.to, or Crisp. Conversations are delivered straight to your Gmail inbox, so you reply to website visitors the same way you reply to email. No new dashboard to learn, no extra app to keep open. GhostChat is built on Cloudflare Workers and Durable Objects for global low-latency performance and rock-solid uptime. The widget is fully customizable to match your brand, supports unlimited websites on paid plans, and includes auto-translate for multilingual visitor support. A unique "bring your own agent" webhook lets you route conversations to any AI agent or backend system you choose — perfect for teams building custom AI customer support flows. A free WordPress plugin is available on WordPress.org for one-click installation.	About Opti-Behavior is a self-hosted behavior analytics and conversion rate optimization (CRO) plugin for WordPress and WooCommerce. It is a privacy-first alternative to Hotjar, Microsoft Clarity, Crazy Egg, Lucky Orange and Mouseflow. All visitor data is stored in your own WordPress database. No third-party servers, no external processor, no data sharing. You remain the sole data controller under GDPR, and no processing agreement with an analytics vendor is required. Modules: click and scroll heatmaps, session recordings, conversion funnels, A/B testing, form analytics, user journey mapping, JavaScript error and performance tracking, real-time dashboard, and Smart Insights - a deterministic scoring engine that ranks findings by traffic reach, severity and opportunity, then recommends the next action. Compatible with any WordPress theme, page builder (Elementor, Divi, Gutenberg) and caching plugin (WP Rocket, LiteSpeed, W3 Total Cache). Free version on WordPress.org; Pro from EUR 89
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small businesses, SaaS companies, WordPress users, indie founders, agencies, and eCommerce stores	Audience WordPress sites
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $5/month Free Version Supported Free Trial Not Supported	Pricing $0 Free version available in the official WordPress plugin directory: real-time analytics, click and scroll heatmaps, conversion funnels and A/B testing. Pro EUR 89/year: adds session recordings, form analytics, user journeys, error and performance tracking. Business EUR 179/year: multi-site licence. Agency EUR 299/year: white-label client reports and agency dashboard. All tiers are fully self-hosted. Visitor data is stored in your own database and never sent to a third party. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information The Chat Widget LLC Founded: 2025 ghostchat.dev	Company Information OptiUser Founded: 2026 France optiuser.com
Alternatives PriceIQ	Alternatives MotionKit
WP-Chatbot Wordpress	Gutenix
BirdyChat	SolidWP
HelpOnClick Live Chat HelpOnClick	WP Rocket
HelpCrunch View All	Citadela View All
Categories Chatbot Supported Live Chat Supported	Categories Heatmap Supported Session Replay Supported
	Show More Features Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Not Supported For Sales Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Not Supported Website Analytics Supported Session Replay Features Eye Tracking Supported Form Analytics Supported Heatmaps Supported Mouse Tracking Supported Optimization Tools Supported Session Recording Supported Surveys Supported User Experience Analysis Supported User Feedback Supported Visitor Segmentation Supported
Integrations WordPress Supported Astra Not Supported Autoptimize Not Supported Beaver Builder Not Supported Contact Form 7 Not Supported Divi Not Supported Elementor Not Supported Forminator Not Supported Gravity Forms Not Supported Hummingbird Not Supported Jetpack for Wordpress Not Supported LiteSpeed Web Server Not Supported Ninja Forms Not Supported Oxygen Not Supported W3 Total Cache Not Supported WP Rocket Not Supported WPBakery Not Supported WPForms Not Supported WooCommerce Not Supported Show More Integrations View All 1 Integration	Integrations WordPress Supported Astra Supported Autoptimize Supported Beaver Builder Supported Contact Form 7 Supported Divi Supported Elementor Supported Forminator Supported Gravity Forms Supported Hummingbird Supported Jetpack for Wordpress Supported LiteSpeed Web Server Supported Ninja Forms Supported Oxygen Supported W3 Total Cache Supported WP Rocket Supported WPBakery Supported WPForms Supported WooCommerce Supported Show More Integrations View All 19 Integrations
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