Two Cents

Two Cents

M: Digital
+
+

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About

Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.

About

Two Cents is a hosted website feedback tool that adds a widget to a site with a script tag. Visitors can submit bug reports, ideas, questions, star reviews, or answers to questions set for specific pages. A web inbox organizes messages with page, browser, device, screen-size, and language details; bug reports may include console errors and screenshots. Teams can review and track submissions, then export responses as CSV or JSON. The widget's color, theme, font, and button wording are customizable. It supports English, French, Dutch, German, and Spanish. Email alerts are available, while instant Slack and Discord notifications are included on Pro. The free plan covers one site and 25 messages per month; paid plans support additional sites. Two Cents is intended for site owners, makers, UX researchers, and agencies collecting direct visitor feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to grow their positive online reviews

Audience

Makers, UX researchers, agencies, small teams, anyone who wants to improve their website quickly

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very user friendly. Our company information is synced and it helps us all be on the same page. Great!
  • Excellent app and very helpful. I managed to get more reviews from my clients and it was very helpful for my business.
  • Great ease of use. Just add the contact with phone number and or email address to send them a review.
  • Easy to use system which helps you to automate your reviews mechanism and improve your score. The service level is also amazing (chat and emails).
  • I love that I can upload a CSV file of our customer database and the website will do all of the work for me to email out review requests. Can't get much easier than that! Customer support is always great to work with, also.

Cons

  • The pictures appear to be very small after capture
  • Sometimes you need to put things manually in the app to get things done.
  • The customer has to be signed into their google account to complete the review and not everyone has a google account.
  • Nothing as such. Everything is nice and like everything!
  • I have no cons about Get More Reviews. Great interface.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Get More Reviews
Founded: 2017
United States
www.getmorereviews.com

Company Information

M: Digital
Founded: 2018
Belgium
twocentsbox.com

Alternatives

Alternatives

No Alternatives

Categories

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Discord Not Supported
Slack Not Supported
Zapier Supported

Integrations

Discord Supported
Slack Supported
Zapier Not Supported
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Claim Get More Reviews and update features and information
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