GeoCRMGeobis
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PrediCXWarwick Analytics
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Related Products
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About
Develop a strengthened and effective commercial tracking strategy with the ability to record all the information of your current and potential customers. The key is the ability to grow your business by developing more effective communication channels. Registering in GeoCRM calls, meetings, emails, and any outstanding quality of its customers. GeoCRM adapts to any industry creating unique strategies for each type of customer, by customizing the platform higher productivity is guaranteed because it suits your business specialty. Track and trace every interaction done with the customer through various channels and departments of the organization. Classify your customers by current value and potential value, to prioritize your marketing strategies marketing. Visualize the location of your customers and the closest service points, in this way you can determine which parts of the market are not covered.
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About
Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses seeking a commercial tracking tool to record all the information of their current and potential customers
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Audience
Contact and call centers requiring a business telephony application to improve their services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$495 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGeobis
United States
www.geobis.com/crm/
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Company InformationWarwick Analytics
Founded: 2011
United Kingdom
www.warwickanalytics.com
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Alternatives |
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Categories |
Categories |
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Machine Learning Features
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Predictive Analytics Features
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Text Mining Features
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
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Integrations
Freshdesk
SAP Business One
SAP Store
Salesforce
YouTube
Zendesk
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