Geo3.0

Geo3.0

Jungle Lasers
isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd
+
+

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About

The Code Enforcement app, often called Complaints or Zoning Complaints, manages the initial call or inquiry through to the correction or disposition of the inspection. The entire process is easily captured and this includes informal calls by staff to try to get corrections, asking a homeowner to cut his grass, for instance, to formal inspections, issuance of violations, notices of required corrections, and final disposition. It is easily modified to emulate your process. The Construction Permit Application App manages the construction permit process from application through plan reviews and approvals to permitting, inspection and certificate issuance. Violation, Variation and reporting is included as well as inspection scheduling. It follows International construction code processes, modified to your state’s standards, and is further modified as desired.

About

The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for a Government platform

Audience

Global Market

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$17 USD/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Jungle Lasers
Founded: 1998
United States
www.junglelasers.com

Company Information

isoTracker Solutions Ltd
Founded: 2004
United Kingdom
www.isotracker.com

Alternatives

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Alternatives

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Resolve Enterprise

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Inspection Files

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Viva Civic

Viva Civic

Viva Civic Software
MGMS

MGMS

Business Management Systems

Categories

Categories

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Integrations

No info available.

Integrations

No info available.
Claim Geo3.0 and update features and information
Claim Geo3.0 and update features and information
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Claim isoTracker Complaints Management and update features and information