+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website

About

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.

About

Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels interested in a software solution to get more direct bookings and capture guest and prospect details and grow data base

Audience

Hotels and companies requiring a guest engagement solution to increase awareness and interest for potential guests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Genuyn
Founded: 2017
United Kingdom
genuyn.com

Company Information

Runtriz
Founded: 2006
United States
www.runtriz.com

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported
Room Service Supported

Integrations

Google Business Messages Supported
SONIFI Not Supported

Integrations

Google Business Messages Not Supported
SONIFI Supported
Claim Genuyn and update features and information
Claim Genuyn and update features and information
Claim Runtriz and update features and information
Claim Runtriz and update features and information