GenticFlow

GenticFlow

GenticFlow Ltd.
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About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

About

Splashtop Autonomous Endpoint Management is an automation-led endpoint management solution designed to help IT teams monitor, secure, patch, and manage endpoints remotely with minimal manual effort by providing real-time visibility into device health, automated system and third-party software patching, and compliance tracking across distributed environments. It enables secure remote access, real-time patch management that complements tools like Microsoft Intune by detecting and remediating zero-day vulnerabilities, and centralized dashboards that show inventory, security metrics, and endpoint status, allowing IT operations to proactively fix issues before they impact users and maintain consistent compliance with regulations such as ISO/IEC 27001, SOC 2, GDPR, HIPAA, and PCI. AEM automates routine tasks such as patch deployment, system updates, and diagnostics, freeing IT staff from repetitive manual work, and supports advanced features.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Audience

IT operations teams, managed service providers (MSPs), and helpdesk professionals who need to monitor, secure, and automate endpoint device management, patching, and compliance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Pricing

Less than $1/endpoint/month
Simple, tier-based pricing scaled to your exact endpoint count. Pay monthly or choose annual billing to save 16%.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Company Information

Splashtop
Founded: 2006
United States
www.splashtop.com/products/autonomous-endpoint-management/product

Alternatives

Nizlo

Nizlo

Cloud 84 Holdings

Alternatives

Categories

RMM Supported

Categories

Splashtop Autonomous Endpoint Management (AEM) helps IT teams automate routine tasks and keep endpoints secure, up to date, and compliant, all from within the Splashtop console. - Policy-driven automation: define rules once, apply them across groups, and override for individual devices - Automated patching: scan, approve, and install OS and third-party updates on your schedule - Smart alerts: get notified of issues, with actions that can fix them automatically - AI-powered CVE insights: focus on the vulnerabilities that matter most - Automated security rollout: deploy EDR agents like CrowdStrike Falcon and SentinelOne through endpoint security policies - Scheduled tasks: run scripts and commands across multiple endpoints at once Gain real-time control and end-to-end visibility with AI-assisted automation. Try Splashtop AEM free or schedule a demo.

Splashtop Autonomous Endpoint Management (AEM) helps IT teams keep Windows and Mac endpoints updated, secure, and compliant from a single console. - Patching: automate OS and third-party updates with approvals and scheduling - Policies: set rules by group and override for individual devices - Vulnerability insights: AI-powered CVE insights to prioritize fixes - Inventory: report on hardware and software for audits and compliance - Software control: deploy updates, enforce settings, and uninstall risky software from the inventory view - Alerts and tasks: get notified of issues and run tasks across multiple endpoints - Security: manage Splashtop Antivirus or add EDR from CrowdStrike, SentinelOne, or Bitdefender - Complements Microsoft Intune with added software update visibility and control Try Splashtop AEM free or schedule a demo.

IT Management Supported

Splashtop Autonomous Endpoint Management (AEM) helps IT teams keep endpoints updated, secure, and compliant from a single console. - Automate OS and third-party patching for Windows and macOS, including apps like Chrome, Zoom, and Adobe - Control rollouts with policy-based patching, version approvals, update rings, and scheduled installs - Prioritize by OS, CVE severity, or device group, with compliance-ready reporting - Monitor endpoint status and alerts from a unified dashboard - Extend with Splashtop Antivirus (powered by Bitdefender) or EDR/MDR from CrowdStrike, SentinelOne, or Bitdefender - Integrate with Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams, or use open APIs - Complement Microsoft Intune with added software update visibility and control Try Splashtop AEM free or schedule a demo.

Patch Management Supported

Splashtop Autonomous Endpoint Management (AEM) automates patching for Windows and macOS from a single console, covering both operating systems and third-party apps like Chrome, Zoom, and Adobe. - Policy-based automation: set rules by OS, CVE severity, or device group - Control rollouts: approve patches before install, including specific KB updates, with update rings and version approvals - Flexible scheduling: scan daily, weekly, or monthly, and install approved updates on a separate schedule - Inheritance and exceptions: apply group policies broadly and override for individual machines - Track results: monitor patch status, act on failed updates, and use compliance-ready reporting Replace manual, machine-by-machine updating with a consistent, auditable process. Try Splashtop AEM free or schedule a demo.

RMM Supported

Splashtop Autonomous Endpoint Management (AEM) lets IT teams monitor and manage Windows and Mac endpoints proactively from a single console. - Configurable alerts: track computer status, software installs, memory usage, and more via the web console or email, with smart actions for automatic fixes - Scripts and tasks: run or schedule commands, scripts, reboots, and mass deployments across multiple endpoints at once - Inventory reporting: view, compare, and export hardware and software snapshots for audits and compliance - Unified dashboard: see alerts, tasks, threats, and update status in one place - Built-in patching and security: automate OS and third-party updates, and add antivirus or EDR - Remote access: unattended access to Windows, Mac, Linux, servers, and VMs Learn my Splashtop AEM is a best value RMM alternative with a free trial or schedule a demo.

Integrations

Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
SentinelOne Singularity Supported
Zendesk Supported
Autotask PSA Supported
CrowdStrike Falcon Not Supported
Google Workspace Supported
HaloPSA Supported
Jira Not Supported
Jira Service Management Supported
Microsoft Entra ID Supported
Microsoft Intune Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
Okta Supported
ServiceNow Supported
Spiceworks IT Help Desk Not Supported
Splashtop Remote Access Not Supported
TOPdesk Supported

Integrations

Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
SentinelOne Singularity Supported
Zendesk Supported
Autotask PSA Not Supported
CrowdStrike Falcon Supported
Google Workspace Not Supported
HaloPSA Not Supported
Jira Supported
Jira Service Management Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
ServiceNow Not Supported
Spiceworks IT Help Desk Supported
Splashtop Remote Access Supported
TOPdesk Not Supported
Claim GenticFlow and update features and information
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