GenticFlowGenticFlow Ltd.
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OpenText ZENworks SuiteOpenText
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Related Products
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About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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About
OpenText ZENworks Suite is a unified endpoint management platform designed to simplify the way organizations manage devices, applications, security policies, and software updates. It centralizes control of thousands of endpoints, ensuring consistent deployment, compliance, and visibility across the organization. With automated patching, encryption, and policy-driven security, ZENworks strengthens protection while reducing IT workload. The suite helps IT teams eliminate tool sprawl by consolidating asset management, endpoint security, software delivery, and device configuration into one solution. Hybrid work support makes it easy to manage devices remotely and securely without complicated infrastructure. Ultimately, ZENworks improves operational efficiency, lowers IT costs, and enhances organizational productivity.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Audience
OpenText ZENworks Suite is ideal for IT teams in mid-size to large organizations seeking centralized, secure, and cost-efficient management of endpoints across hybrid and distributed work environments
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/products/zenworks-suite
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Autotask PSA
Supported
Bitdefender GravityZone
Supported
Freshdesk
Supported
Freshservice
Supported
Google Workspace
Supported
HaloPSA
Supported
Jira Service Management
Supported
Microsoft Entra ID
Supported
Model Context Protocol (MCP)
Supported
Okta
Supported
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Integrations
Autotask PSA
Not Supported
Bitdefender GravityZone
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
Jira Service Management
Not Supported
Microsoft Entra ID
Not Supported
Model Context Protocol (MCP)
Not Supported
Okta
Not Supported
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