GenticFlow

GenticFlow

GenticFlow Ltd.
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About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

About

Ivanti Autonomous Endpoint Management is an AI-powered endpoint management solution that combines asset visibility, automation, security, and self-healing capabilities to help organizations manage and protect their devices. Built on the Ivanti Neurons platform, it provides continuously updated information about endpoints, installed software, configurations, ownership, and security exposures. The platform supports multi-OS device management, enrollment, operating system provisioning, application deployment, remote support, and risk-based patch management. Autonomous remediation and configurable bots detect and resolve common endpoint issues, automate repetitive tasks, and reduce the need for manual IT intervention. Digital experience monitoring and endpoint analytics help teams identify performance problems, reduce downtime, and improve employee productivity.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Audience

Enterprise IT departments, endpoint administrators, IT operations teams, security operations teams, digital workplace managers, and organizations seeking to automate endpoint management, strengthen security, improve device performance, and reduce manual support workloads

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use online portal. Simplified device registration & management. Docs@Work & Apps@Work - Excellent add-on features. Device geo-tracking. Complete remote access of devices with remote wipe feature. 30 day free trial.

Cons

  • Notifications should be more customizable. Lack of documentation & online resources.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Company Information

Ivanti
Founded: 2017
United States
www.ivanti.com/autonomous-endpoint-management

Alternatives

No Alternatives

Alternatives

Categories

RMM Supported

Categories

Integrations

Autotask PSA Supported
Bitdefender GravityZone Supported
Freshdesk Supported
Freshservice Supported
Google Workspace Supported
HaloPSA Supported
Ivanti Not Supported
Ivanti ITSM Not Supported
Ivanti Neurons for IIoT Not Supported
Ivanti Neurons for Secure Access Not Supported
Ivanti Policy Secure Not Supported
Ivanti Velocity Not Supported
Ivanti vADC Not Supported
Jira Service Management Supported
Microsoft Entra ID Supported
Okta Supported
SentinelOne Singularity Supported
ServiceNow Supported
TOPdesk Supported
Zendesk Supported

Integrations

Autotask PSA Not Supported
Bitdefender GravityZone Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Ivanti Supported
Ivanti ITSM Supported
Ivanti Neurons for IIoT Supported
Ivanti Neurons for Secure Access Supported
Ivanti Policy Secure Supported
Ivanti Velocity Supported
Ivanti vADC Supported
Jira Service Management Not Supported
Microsoft Entra ID Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
TOPdesk Not Supported
Zendesk Not Supported
Claim GenticFlow and update features and information
Claim GenticFlow and update features and information
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Claim Ivanti Autonomous Endpoint Management and update features and information