GenticFlow

GenticFlow

GenticFlow Ltd.
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About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

About

A unified identity, access, app, and endpoint management (IAM/EMM) platform that helps IT and security teams maximize end-user efficiency, protect company data, and transition to a digital workspace. Defend your organization with the BeyondCorp security model and Google’s threat intelligence signals. Control access to SaaS apps, enforce strong multi-factor authentication (MFA) to protect user accounts, manage endpoints, and investigate threats with Security Center. Maximize efficiency by enabling intuitive user experiences on endpoint devices, and unify user, access, app, and endpoint management with a single console. Enable users to access thousands of apps with single sign-on (SSO) and manage their company accounts using the same process as their personal Google accounts. Transition to digital by integrating your existing systems on a reliable, trusted platform. Extend your on-premises directory to the cloud with Directory Sync.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Audience

IT and security teams that need a unified identity, access, app, and endpoint management (IAM/EMM) platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Pricing

$6 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Company Information

Google
Founded: 1998
United States
cloud.google.com/identity/

Alternatives

No Alternatives

Alternatives

Categories

RMM Supported

Categories

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Supported
Self Service Portal Not Supported
Single Sign On Supported
Social Sign On Not Supported

Identity Management Features

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Not Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Single Sign On Features

Biometric Not Supported
Credential Management Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Not Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Integrations

Google Workspace Supported
ServiceNow Supported
Zendesk Supported
Brightflag Not Supported
Cirkus Not Supported
Complyance Not Supported
Dropbox Not Supported
Freshservice Supported
Google Cloud Security Command Center Not Supported
Jira Service Management Supported
Kahrbon Not Supported
Luciq Not Supported
Microsoft Entra ID Supported
Microsoft Viva Goals Not Supported
Okta Supported
SAP SuccessFactors Not Supported
SAP SuccessFactors Learning Not Supported
Salesforce Not Supported
farmerswife Not Supported

Integrations

Google Workspace Supported
ServiceNow Supported
Zendesk Supported
Brightflag Supported
Cirkus Supported
Complyance Supported
Dropbox Supported
Freshservice Not Supported
Google Cloud Security Command Center Supported
Jira Service Management Not Supported
Kahrbon Supported
Luciq Supported
Microsoft Entra ID Not Supported
Microsoft Viva Goals Supported
Okta Not Supported
SAP SuccessFactors Supported
SAP SuccessFactors Learning Supported
Salesforce Supported
farmerswife Supported
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