Genesis Clinical Lifecycle ManagementGenesis Automation Healthcare
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InteractionSyncTTEC Digital
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Related Products
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About
Genesis Clinical Lifecycle Management connects the data, decisions, and workflows between the ERP and EHR, across the operating room, cath lab, and patient bedside. It gives healthcare organizations one vendor-neutral platform for full lifecycle visibility, control, efficiency, and clinical traceability from receipt to point of care. Genesis Data creates a clean, normalized source of truth across item masters, ERP, EHR, contracts, recalls, and supply chain data. Genesis Sourcing enforces contract compliance at the point of purchase, while Genesis Inventory provides real-time visibility across clinical stock, automated par-level management, expiration tracking, and rapid recall response. Genesis Clinical captures implants, consumables, bill-only items, and other supply usage at the point of care without adding burden to clinicians.
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About
To fuel exceptional experiences, your contact center agents need a holistic, unified view of omnichannel customer interactions. InteractionSync for Genesys Cloud offers exactly that, enabling your agents to quickly, efficiently, and consistently deliver exceptional customer experiences. Implementing a holistic customer experience strategy means unifying and integrating important systems like your CRM and your contact center. InteractionSync for Genesys Cloud provides contact center agents with a unified view of Genesys Cloud omnichannel interactions within Microsoft Dynamics 365, fueling exceptional customer experiences consistently with speed and quality. Save your agents a significant amount of time by enabling them to navigate faster and use fewer keystrokes to access customer information. Plus, intelligent screen pops and the automatic creation of Dynamics 365 activities save your agents even more time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Healthcare management teams seeking to manage clinical inventory, traceability, purchasing, spend, and point-of-care workflows
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Audience
Companies, teams, and agents searching for a solution to manage and improve their customer experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGenesis Automation Healthcare
United Kingdom
www.genesisahc.com
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Company InformationTTEC Digital
United States
ttecdigital.com/solutions/interactionsync
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Alternatives |
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Categories |
Categories |
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Sales Force Automation Features
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
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Integrations
Care Director
Compucare
EpicCare EMR
Flip
Genesys Cloud CX
Infor CRM
MEDITECH Expanse
Microsoft 365
Microsoft Dynamics 365
NetSuite
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Integrations
Care Director
Compucare
EpicCare EMR
Flip
Genesys Cloud CX
Infor CRM
MEDITECH Expanse
Microsoft 365
Microsoft Dynamics 365
NetSuite
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