Genesis Clinical Lifecycle Management

Genesis Clinical Lifecycle Management

Genesis Automation Healthcare
InteractionSync

InteractionSync

TTEC Digital
+
+

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About

Genesis Clinical Lifecycle Management connects the data, decisions, and workflows between the ERP and EHR, across the operating room, cath lab, and patient bedside. It gives healthcare organizations one vendor-neutral platform for full lifecycle visibility, control, efficiency, and clinical traceability from receipt to point of care. Genesis Data creates a clean, normalized source of truth across item masters, ERP, EHR, contracts, recalls, and supply chain data. Genesis Sourcing enforces contract compliance at the point of purchase, while Genesis Inventory provides real-time visibility across clinical stock, automated par-level management, expiration tracking, and rapid recall response. Genesis Clinical captures implants, consumables, bill-only items, and other supply usage at the point of care without adding burden to clinicians.

About

To fuel exceptional experiences, your contact center agents need a holistic, unified view of omnichannel customer interactions. InteractionSync for Genesys Cloud offers exactly that, enabling your agents to quickly, efficiently, and consistently deliver exceptional customer experiences. Implementing a holistic customer experience strategy means unifying and integrating important systems like your CRM and your contact center. InteractionSync for Genesys Cloud provides contact center agents with a unified view of Genesys Cloud omnichannel interactions within Microsoft Dynamics 365, fueling exceptional customer experiences consistently with speed and quality. Save your agents a significant amount of time by enabling them to navigate faster and use fewer keystrokes to access customer information. Plus, intelligent screen pops and the automatic creation of Dynamics 365 activities save your agents even more time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare management teams seeking to manage clinical inventory, traceability, purchasing, spend, and point-of-care workflows

Audience

Companies, teams, and agents searching for a solution to manage and improve their customer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genesis Automation Healthcare
United Kingdom
www.genesisahc.com

Company Information

TTEC Digital
United States
ttecdigital.com/solutions/interactionsync

Alternatives

Genesys

Genesys

RedSpark Technologies

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PureSocial

Sixbell
vInteract

vInteract

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GENESYS

GENESYS

Vitech Corporation
InProd

InProd

InProd Solutions Pty Ltd

Categories

Categories

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Integrations

Care Director
Compucare
EpicCare EMR
Flip
Genesys Cloud CX
Infor CRM
MEDITECH Expanse
Microsoft 365
Microsoft Dynamics 365
NetSuite
Oracle Cloud Infrastructure
Oracle PeopleSoft
Paragon Denali
SAP Cloud Platform
Sage 100
Unit4 ERP
Workday HCM

Integrations

Care Director
Compucare
EpicCare EMR
Flip
Genesys Cloud CX
Infor CRM
MEDITECH Expanse
Microsoft 365
Microsoft Dynamics 365
NetSuite
Oracle Cloud Infrastructure
Oracle PeopleSoft
Paragon Denali
SAP Cloud Platform
Sage 100
Unit4 ERP
Workday HCM
Claim Genesis Clinical Lifecycle Management and update features and information
Claim Genesis Clinical Lifecycle Management and update features and information
Claim InteractionSync and update features and information
Claim InteractionSync and update features and information