+
+

Related Products

  • Acuity Scheduling
    6,329 Ratings
    Visit Website
  • AestheticsPro
    725 Ratings
    Visit Website
  • Skedda
    543 Ratings
    Visit Website
  • anny
    118 Ratings
    Visit Website
  • deskbird
    404 Ratings
    Visit Website
  • Synerion
    115 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • WaitWell
    207 Ratings
    Visit Website

About

Genbook takes online bookings 24/7, can factor in time for clean-up, collects vital client information, communicates your policies, minimizes ghosting clients, makes checkout contact-free and so much more. Genbook connects you to your clients on social, mobile, and search so you'll never miss a booking again. Take payments off your phone or Genbook's point of sale, set deposit rules or secure payment details. Genbook helps you attract, convert and manage your client relationships from the convenience of your mobile phone. From the point of booking to converting reviews, Genbook's all-in-one solution makes your business experience shine! From last minute bookings to integrating your personal calendar, promotions and offers, Genbook is seamless and simple. You simply switch on the features you want, and off you go.

About

Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business owners in need of an Appointment Scheduling platform

Audience

Salons and spas that need a scheduling solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I can hyperlink to a button on any email, my fb pages, or website. Customers can click in it, choose and book a service, choose which groomer (if applicable) find the next available, or book their next 6 months ahead if they choose to. They add their details on the first booking , which automatically creates their customer card on file. If you don't want clients to self book, you can book them from any laptop or phone etc by logging in. You can set your staff shifts, and staff can arrange their own hours if you choose to allow that. You can change, move or add info to any appointment notes, and you can print out, or screenshot all upcoming appointments for a client and send to them by text. You can do the same for staff and their daily, or weekly client appointments. You can printout all future or past booking payments, or choose to print all no shows, weekly, daily, yearly figures. You can when you set it up, put the percentage that groomer gets paid for that service. You can print out their daily or weekly income, or what they brought in for the business etc. Amazingly, it's free. If you want email reminders to go to clients, it's free. SMS is a couple of cents. This is an incredibly simple and user friendly system. It doesn't mark who has paid, but that's just so easy for me to define via the drop downs of status. I love it so so much, and recommend it to all small business people I know, in the service, or retail sectors.

Cons

  • It's frustrating that I can't view a month at a time for a staff member at once, on mobile phone simply to view days with zero bookings or days off. I can view a week though, so it's not a deal breaker. On mobile, you can't book an appointment from the client cars. You have to go back out and in to the calendar. Calendar and client overview buttons are right down the bottom, they should be on top, or as a quick button. On mobile, clicking the back button, which is used for every other website or app in the world, actually throws you out of the site, and you have to log back I'm again. Frustrating when it happens ten times trying to book a new client in on the phone, while being busy. It would be great to have a paid option, where you can add client profile pic, and or update pics. I.e. last groom finished look, or the one they send of how they want dog to look. And you could add docs to their file. Vet details, animal history, updates and reports etc. You can't receive responses from those clients that absentmindedly, respond to the SMS number. If you could add your own number, and pay an sms charge, to have those auto forwarded to your phone. Some clients get really confused by this. I would love it if you could provide it as an app front entry into the system for owners, and a booking app, for clients. The number of staff you can have is very limited. Even if a premium service could allow you more would be great. Our business does a variety of things within it, so instead of having a page for each staff I use the staff areas, as the different parts of the business instead. Apart from that, it's awesome.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genbook
Founded: 2006
United States
www.genbook.com

Company Information

Smart Scheduling
United States
smartscheduling.com

Alternatives

Alternatives

Schedule.cc

Schedule.cc

by 500apps
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Integrations

Birdeye
Constant Contact
Facebook
Google Calendar
Google Maps
Instagram
Microsoft Outlook
ProvenExpert.com
Squarespace
Wix
WordPress

Integrations

Birdeye
Constant Contact
Facebook
Google Calendar
Google Maps
Instagram
Microsoft Outlook
ProvenExpert.com
Squarespace
Wix
WordPress
Claim Genbook and update features and information
Claim Genbook and update features and information
Claim Smart Scheduling and update features and information
Claim Smart Scheduling and update features and information