HCL Clara

HCL Clara

HCL Software
+
+

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About

Accelerate growth and customer happiness with instant, accurate answers automatically. Gamalon is less frustrating for you AND your customers. It learns from existing content like your website and sales training materials and ongoing conversations. Yes, it actually learns. Gamalon delivers useful knowledge that converts. No fake human chat responses, just clear, efficient communication. Gamalon performs like live chat (5%+ conversion) while reducing the need for human reps to answer customers over time. This is made possible because of its multi-turn responses and proactive engagement, both designed to lead customers to their goal, whatever it is. Enable your visitors to ask whatever they want, so that you can capture more top-of-funnel web traffic. No more forcing customers to wait for a response. Gamalon’s Patented AI approach is designed around interactive learning. This means your AI Chat can learn from every customer conversation.

About

HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and websites in need of a natural language AI platform to read, interpret and summarize text of their customers messages

Audience

Virtual Assistant solution that helps organizations with natural language processing interactions and troubleshooting actions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$499 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gamalon
Founded: 2013
United States
gamalon.com

Company Information

HCL Software
Founded: 1976
Italy
www.hcltechsw.com/clara

Alternatives

Alternatives

Help.center

Help.center

micro.company
ChattiLive

ChattiLive

ConversionIQ.ai
Clara

Clara

GenesiAI

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Integrations

Facebook Messenger
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Teams
SaaSOps Marketizer
Slack
Zendesk

Integrations

Facebook Messenger
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Teams
SaaSOps Marketizer
Slack
Zendesk
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