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About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

About

Record any call in Google Meet or Zoom with our simple Chrome Extension. Access the recording immediately after finishing the call. Get transcriptions immediately after any call in more than twenty languages. Highlight important moments as they happen. Your team can catch up on meetings in minutes (much faster than if they attended live!). Simplify cross-functional collaboration by letting stakeholders jump to relevant moments. Create clips from calls and share those snippets in seconds. You’re in complete control of who sees what. Choose to automatically send completed recordings to all attendees, or simply share a link with specific people. You can give access to entire libraries of past recordings for better context and transparency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Audience

Call Recording solution for companies wanting to transcribe meetings, timestamp highlights and share clips

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial

Pricing

$20 per user per month
Billed annually
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Company Information

tl;dv
Founded: 2020
Germany
tldv.io

Alternatives

Alternatives

Attention

Attention

Attention AI
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI
Fireflies.ai

Fireflies.ai

Fireflies
QuickWhisper

QuickWhisper

IWT Pty Ltd

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Asterisk
Axis LMS
Cello
FreePBX
Google Chrome
Google Docs
Google Meet
HubSpot CRM
HubSpot Customer Platform
Ivee
Notion
Salesforce
Slack
Zoom

Integrations

Asterisk
Axis LMS
Cello
FreePBX
Google Chrome
Google Docs
Google Meet
HubSpot CRM
HubSpot Customer Platform
Ivee
Notion
Salesforce
Slack
Zoom
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