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About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

About

iTranscribe is an AI-powered web transcription tool that converts audio, video, and links into accurate text with summaries and translations. Upload files or record live—get searchable transcripts in minutes, no software installation required. Key Features: -Smart Transcription Upload audio/video files and get AI-generated text with 95%+ accuracy. Process hours of content in minutes. -AI Summaries & Translations Automatically generate concise summaries and translate transcripts into multiple languages—all in one place. -Built-in Editor Edit transcripts with synchronized audio playback. Click any text to jump to that moment in the recording. -Multiple Languages Supports English, Spanish, Chinese, and more with high accuracy. -Export Anywhere Download as TXT, SRT, DOCX, or PDF. Compatible with Word, Premiere, and subtitle tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Audience

Content creators, students, business professionals, journalists, and multilingual teams who need to transcribe, summarize, and translate audio/video content efficiently.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£10
Free Version
Free Trial

Pricing

$5.99/week & $99/year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Company Information

iTranscribe
Founded: 2006
China
web.itranscribe.co

Alternatives

Alternatives

MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI
QuickWhisper

QuickWhisper

IWT Pty Ltd
Subanana

Subanana

Datax Limited
Maestra

Maestra

Maestra.ai

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Asterisk
FreePBX

Integrations

Asterisk
FreePBX
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