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About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

About

Voxtral Small Transcribe 3 is a multilingual speech-to-text model for transcribing recorded audio. Mistral provides it through an audio transcription API and documents timestamps, speaker diarization, and context biasing, which allows developers to supply key phrases to help recognize domain-specific terms and names. The model automatically detects supported languages or accepts a language code, and supports more than 50 languages. It is designed for application developers building recorded-audio workflows, including meeting, interview, and call transcription, customer-service systems, and voice-agent pipelines. Mistral also describes self-deployment options for the Voxtral 3 family, including private-cloud and on-premises hosting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Audience

Application developers and product teams building software that transcribes recorded speech, including meeting, interview, call-processing, customer-service, and voice-agent workflows.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.004/min
API usage is $0.004 per minute of audio.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Company Information

Mistral AI
Founded: 2023
France
docs.mistral.ai/models/voxtral-small-transcribe-3-0

Alternatives

MAI-Transcribe-2

MAI-Transcribe-2

Microsoft AI

Alternatives

Cartesia Ink 2

Cartesia Ink 2

Cartesia
Chirp 3

Chirp 3

Google
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI

Categories

Transcription Supported

Categories

AI Voice Models Supported
Speech to Text Supported

Transcription Features

AI / Machine Learning Supported
Annotations Not Supported
Audio/Video File Upload Not Supported
Automatic Transcription Supported
Collaboration Tools Not Supported
File Sharing Not Supported
For Manual Transcription Not Supported
Full Text Search Supported
Multi-Language Support Supported
Natural Language Processing (NLP) Not Supported
Playback Controls Not Supported
Speech Recognition Supported
Subtitles Not Supported
Text Editor Not Supported
Timecoding Not Supported

Integrations

Asterisk Supported
FreePBX Supported
Mistral AI Not Supported

Integrations

Asterisk Not Supported
FreePBX Not Supported
Mistral AI Supported
Claim GTranscribe and update features and information
Claim GTranscribe and update features and information
Claim Voxtral Small Transcribe 3 and update features and information
Claim Voxtral Small Transcribe 3 and update features and information