GTranscribeGEN
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Related Products
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About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
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About
In an era of staffing challenges, Prepared empowers public safety with centralized tools to reduce call processing times, translate without an interpreter, and equip field responders with information that drives safer outcomes, faster. Emergency calls for service are increasing. 911 centers have access to more lifesaving data than ever before. Whether you’re on the console taking calls or need a 360 view of every position, Prepared is built to help you work faster and smarter. With media, text, and enhanced location view, telecommunicators gain the tools to understand the caller's emergency in any circumstance. Call transcripts and keyword triggers ensure you know about every incident you want to the moment it happens. Call transcripts and AI insights allow you to refer back to what the caller has already said so you don’t have to repeat questions. 911 hangup automation, translation, and insights take burdens off the telecommunicator.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
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Audience
Emergency response professionals looking for a tool to reduce emergency call processing times
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£10
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
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Company InformationPrepared
United States
www.prepared911.com
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Categories |
Categories |
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Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
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Integrations
Asterisk
FreePBX
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