GTranscribeGEN
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MAI-Transcribe-2Microsoft AI
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Related Products
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About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
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About
MAI-Transcribe-2 is Microsoft AI’s most capable transcription model yet, designed to deliver fast, accurate speech recognition across a broad range of real-world audio. It supports speaker diarization to distinguish speakers and attribute words to the right person, along with word-level timestamps for precise alignment, search, navigation, and editing. Keyword biasing helps recognize domain-specific terminology, abbreviations, names, and other terms that can be difficult to distinguish from context alone. Developers can choose between configurable transcription styles: a verbatim setting that preserves filler words and false starts for compliance and analysis, or a clean setting that removes fillers for more readable captions, notes, and published transcripts. The model supports code-switching for conversations that naturally move between languages, including blended language pairs such as Hinglish and Spanglish, and can automatically identify the language being spoken.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
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Audience
Developers, enterprises, and product teams seeking to build fast, multilingual speech-to-text applications with speaker identification, precise timestamps, and robust transcription in real-world conditions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
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Company InformationMicrosoft AI
Founded: 2024
United States
microsoft.ai/news/mai-transcribe-2-is-the-fastest-most-accurate-and-cheapest-speech-recognition-model-in-the-world/
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Categories |
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Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
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