GTranscribeGEN
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MAI-Transcribe-1.5Microsoft AI
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Related Products
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About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
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About
MAI-Transcribe-1.5 is Microsoft AI’s production-ready speech-to-text model for turning noisy audio into highly accurate, domain-aware transcripts across 43 languages. It delivers consistent, high-accuracy transcription across languages, accents, speaking styles, and challenging audio conditions, with automatic language detection included. The model is designed for real-world audio where speech often comes through conference rooms, phone lines, busy streets, low-quality recordings, background noise, and overlapping speakers. MAI-Transcribe-1.5 adapts transcription to domain-specific terminology, making it ready for captions, call analysis, accessibility, meeting transcription, doctor’s notes, pharma customer calls, content workflows, and other enterprise speech use cases out of the box. It uses contextual biasing to improve recognition of specialized vocabulary, names, industry language, and terms that generic transcription systems may miss.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
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Audience
Enterprise developers and product teams that need accurate, multilingual, context-aware transcription for voice agents, meetings, call analytics, accessibility, and content workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£10
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
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Company InformationMicrosoft AI
Founded: 2024
United States
microsoft.ai/news/mai-transcribe-1-5more-accurate-context-aware-and-built-for-production/
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Categories |
Categories |
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Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
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