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About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

About

LiteScribe is an AI transcription platform that turns any meeting, interview, or recording into accurate text in 100+ languages, then adds AI summaries, action items, topic tags and sentiment. It measures 94.1% word accuracy on real-world English audio, rising to about 95% in High Accuracy mode. Speaker diarization, translation, PII redaction and profanity filtering are built in. Ask AI questions across your whole transcript library using 14+ models or your own API key, and store reusable prompts in a Prompt Vault. Capture from direct upload, social links, cloud storage, a Chrome recorder, and native desktop and mobile apps. Meeting Mode records Zoom, Teams, Meet and Webex calls without putting a bot into the meeting. Export to DOCX, PDF, PPTX, XLSX and SRT. The Windows, macOS and Linux desktop app also runs fully offline with on-device transcription and an on-device LLM, so sensitive audio never leaves the machine.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Audience

Consultants, researchers, journalists, product and sales teams, and privacy-sensitive organisations that record meetings and interviews

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial

Pricing

Free
Free plan with 120 minutes/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Company Information

LiteScribe
United Kingdom
litescribe.ai

Alternatives

Alternatives

QuickWhisper

QuickWhisper

IWT Pty Ltd
Silkwave Voice

Silkwave Voice

Silkwave
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI
Aiko

Aiko

Sindre Sorhus

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Asterisk
FreePBX

Integrations

Asterisk
FreePBX
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