GTranscribeGEN
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Related Products
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About
Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.
We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.
Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.
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About
Kalyvox is an AI-powered phone receptionist for small and midsize businesses. It answers inbound calls 24/7 in natural language, identifies the caller’s intent, collects contact details and other structured information, and creates a call ticket with a summary and transcript. Businesses can configure call scenarios, opening hours, greetings, escalation rules, and the assistant’s voice and tone. Kalyvox can transfer urgent calls to a person and send notifications by email, SMS, Slack, or webhook. It supports multiple languages and provides a dashboard for managing calls, tickets, users, and settings. Integrations include Google Calendar and webhooks for connecting CRM and automation tools.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors
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Audience
B2B, small businesses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial
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Pricing
$99
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGEN
Founded: 1992
United Kingdom
www.gen.uk
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Company InformationKalyvox
Founded: 2025
France
kalyvox.ai/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Transcription Features
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
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Integrations
Asterisk
FreePBX
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