G-data

G-data

Genetsis g-commerce
Heap

Heap

Contentsquare
+
+

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About

Turn your e-commerce and marketing data into actionable insights with our advanced, integrated, and multi-platform analytics SaaS Solution. G-data is a real-time, multi-platform integrated, advanced analytical SaaS solution for online businesses in China. We collect data from all e-Commerce and social media platforms, sCRM, market and competitors and we use our AI-powered business intelligence solution to offer live, dynamic, multiplatform data analysis, predictions, and recommendations. By letting you track your Performance across all your Platforms and analyze your Competition instantly in Real-Time, G-Data helps you intelligently boost your Profitability. You can finally enjoy being in control of your Online Business!

About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-size brands doing business in China

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1,200/month/user
3 Plans proposed:

- Standard (1 User), starting at $1,200/month
- Team (up to 10 users), starting at $2,000/month
- Plus (10 users+), upon request
Free Version Not Supported
Free Trial Not Supported

Pricing

$500.00/year
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real-time data feature makes reporting so much easier. Highly recommend if you wanna track easily the data of your ongoing campaigns! Also, support is always there to fix issues as soon as possible.

Cons

  • UI could be more attractive? Nitpicking but the team is very responsive for any request.

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Genetsis g-commerce
Founded: 2011
China
www.genetsisdata.com

Company Information

Contentsquare
Founded: 2012
France
www.heap.io

Alternatives

Alternatives

Reaktion

Reaktion

Reaktion.com Aps

Categories

Categories

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Not Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Integrations

Aleph Not Supported
AliExpress Supported
Amazon Supported
Apideck Not Supported
Black Crow AI Not Supported
Feathery Not Supported
Indent Not Supported
MetaRouter Not Supported
Mode Not Supported
Numeric Not Supported
PayPal Supported
PeakCommerce Not Supported
Prelay Not Supported
Pylar Not Supported
Redocly Not Supported
Shift Not Supported
Spree Commerce Not Supported
Userflow Not Supported
Xiaohongshu Supported
interviewing.io Not Supported

Integrations

Aleph Supported
AliExpress Not Supported
Amazon Not Supported
Apideck Supported
Black Crow AI Supported
Feathery Supported
Indent Supported
MetaRouter Supported
Mode Supported
Numeric Supported
PayPal Not Supported
PeakCommerce Supported
Prelay Supported
Pylar Supported
Redocly Supported
Shift Supported
Spree Commerce Supported
Userflow Supported
Xiaohongshu Not Supported
interviewing.io Supported
Claim G-data and update features and information
Claim G-data and update features and information
Claim Heap and update features and information
Claim Heap and update features and information