TiaTIA Reviews Pte. Ltd.
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Related Products
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About
A better way to provide feedback to your team. Utilize AI to generate precise and customized performance feedback. Rate the recipient's skills based on the provided information. The AI will generate feedback based on the ratings. You can also provide additional comments to further customize the feedback. Provide the recipient's information and the feedback you would like to provide. The AI will generate customized feedback based on the information provided. Select the language and tone of the feedback. You can choose from a variety of languages and tones to customize the feedback to your preference. Unlock the power of AI for effortless feedback to provide valuable insights and support your team's growth. The choices available within the application offer significantly greater detail and specificity. Straightforward and simple pricing. No subscriptions and no hidden fees, just pay for what you need.
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Teams looking for an AI solution to automate performance feedback
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$4.99 per 100 credits
Free Version
Not Supported
Free Trial
Not Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFydback
Germany
www.fydbackai.com
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Categories |
Categories |
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Integrations
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
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