FusionDMS

FusionDMS

FIntegrate Technology
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About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

About

Verdivo is an AI-powered chargeback management platform designed to help ecommerce and subscription businesses automatically prevent, analyze, and respond to payment disputes across their payment ecosystem. It handles the full chargeback lifecycle, from real-time alert monitoring to automated evidence generation and representment submission, reducing the need for manual dispute work. It connects directly with processors such as Shopify, Stripe, and others to sync transaction data and build AI-driven responses tailored to issuer patterns and merchant verticals. Verdivo’s system continuously learns from historical disputes to improve win rates and adapt to evolving fraud trends, while its alert integrations (including RDR, CDRN, and Ethoca) help merchants stop fraudulent transactions before they become chargebacks. It also provides analytics dashboards with recovery metrics, BIN analysis, and performance visibility so teams can monitor risk and ROI in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Audience

Ecommerce, SaaS, and subscription businesses that want to automatically prevent and recover chargebacks while reducing manual dispute work

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$18.50 per alert
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Company Information

Verdivo
United States
verdivo.io

Alternatives

No Alternatives

Alternatives

Merchanto

Merchanto

5.0 out of 5 stars

Categories

Banking Supported

Categories

Integrations

Authorize.Net Not Supported
Ethoca Not Supported
Finastra Supported
Fiserv Supported
Shopify Not Supported
Stripe Not Supported

Integrations

Authorize.Net Supported
Ethoca Supported
Finastra Not Supported
Fiserv Not Supported
Shopify Supported
Stripe Supported
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Claim FusionDMS and update features and information
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