FusionDMS

FusionDMS

FIntegrate Technology
FusionDMS PayoutBack

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FusionDMS:

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.
PayoutBack:

About

PayoutBack is a web-based financial report review tool for U.S. restaurants using DoorDash and Uber Eats. It parses supported CSV reports and brings error charges, amounts, dates, and related sales, fees, credits, and payouts into a dashboard. The service flags charges for review, estimates dispute deadlines, sends reminders, and prepares draft dispute text. Restaurant owners review the source records and evidence, then submit disputes themselves through DoorDash Merchant Portal or Uber Eats Manager. PayoutBack does not request portal passwords or file disputes on users' behalf. Users can track filed and resolved disputes and compare recovered amounts with subscription costs. A free CSV scan is available without an account; saving charges and receiving reminders requires a paid subscription after a 14-day card-required trial. Eligibility and reimbursement are determined by the delivery platforms, and recovery is not guaranteed. PayoutBack is not affiliated with DoorDash or Uber Eats.
FusionDMS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
PayoutBack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
FusionDMS:

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes
PayoutBack:

Audience

US restaurant owners using DoorDash and Uber Eats
FusionDMS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
PayoutBack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
FusionDMS:

API

Offers API Not Supported
PayoutBack:

API

Offers API Not Supported
FusionDMS:

Screenshots and Videos

No images available
PayoutBack:

Screenshots and Videos

No images available
FusionDMS:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
PayoutBack:

Pricing

$19/location/month
$19/location/month, plus applicable taxes. The 14-day Pro trial requires a payment card and can be canceled before it ends. A free CSV scan is available without an account or card, but there is no free plan.
Free Version Not Supported
Free Trial Supported
FusionDMS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software
PayoutBack:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FusionDMS:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
PayoutBack:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
FusionDMS:

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com
PayoutBack:

Company Information

PayoutBack
Israel
payoutback.com
FusionDMS:

Alternatives

PayoutBack:

Alternatives

FusionDMS:
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FusionDMS:
PayoutBack:
FusionDMS:
Merchanto

Merchanto

5.0 out of 5 stars
PayoutBack:
FusionDMS:
PayoutBack:
Chowly

Chowly

3.3 out of 5 stars
FusionDMS:

Categories

Banking Supported
PayoutBack:

Categories

FusionDMS:

Integrations

DoorDash Not Supported
Finastra Supported
Fiserv Supported
Uber Eats Not Supported
PayoutBack:

Integrations

DoorDash Supported
Finastra Not Supported
Fiserv Not Supported
Uber Eats Supported
FusionDMS:
Claim FusionDMS and update features and information
Claim FusionDMS and update features and information
PayoutBack:
Claim PayoutBack and update features and information
Claim PayoutBack and update features and information