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About

FuseBase - The AI-Powered Workspaces & Agent Platform for Modern Teams Workspaces that Work, Agents that Do. In FuseBase, you can automate work, unlock productivity, and deliver standout experiences to clients, partners, and employees. Create branded, secure workspaces—embed custom AI Agents to automate onboarding, support, project tracking, compliance, and more. KEY USE CASES & OUTCOMES: - Sales & Deal Rooms: Accelerate deal cycles with AI-powered workspaces, proposal generation, and instant engagement analytics. - Client & Partner Workspaces: Deliver 24/7 support, automate onboarding, and centralize resources. - Internal Collaboration: Secure workspaces and always-available departmental AI assistants. Spin up AI Agents for Sales, Support, HR, or Finance in under a minute—deploy them inside workspaces, your browser, or via workflow automations.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams around the world

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$32
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.5 / 5
design 4.5 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FuseBase
Founded: 2014
United States
thefusebase.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Notejoy

Notejoy

Monki Labs

Alternatives

Notion

Notion

Notion Labs
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
Noodle

Noodle

Vialect
PHPKB

PHPKB

Chadha Software Technologies
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Note-Taking Features

Categories / Organization
Clip From Web
Document Scanning
Formatting / Markdown
Handwriting
Hyperlinking
Image Insertion
List/Checklist Creation
Printing
Search
Sharing / Collaboration
Syncing
Templates
Voice Notes

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Integrations

Asana
Freshdesk
Google Analytics
HubSpot CRM
Jira
Jira Work Management
LiveChat
Olark
Shift
SnapEngage
Tidio
Wufoo
Zendesk
monday.com

Integrations

Asana
Freshdesk
Google Analytics
HubSpot CRM
Jira
Jira Work Management
LiveChat
Olark
Shift
SnapEngage
Tidio
Wufoo
Zendesk
monday.com
Claim FuseBase and update features and information
Claim FuseBase and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information