ProProfs Knowledge BaseProProfs
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Related Products
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About
FuseBase - The AI-Powered Workspaces & Agent Platform for Modern Teams
Workspaces that Work, Agents that Do. In FuseBase, you can automate work, unlock productivity, and deliver standout experiences to clients, partners, and employees. Create branded, secure workspaces—embed custom AI Agents to automate onboarding, support, project tracking, compliance, and more.
KEY USE CASES & OUTCOMES:
- Sales & Deal Rooms: Accelerate deal cycles with AI-powered workspaces, proposal generation, and instant engagement analytics.
- Client & Partner Workspaces: Deliver 24/7 support, automate onboarding, and centralize resources.
- Internal Collaboration: Secure workspaces and always-available departmental AI assistants.
Spin up AI Agents for Sales, Support, HR, or Finance in under a minute—deploy them inside workspaces, your browser, or via workflow automations.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams around the world
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$32
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFuseBase
Founded: 2014
United States
thefusebase.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Document Management Features
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Note-Taking Features
Categories / Organization
Clip From Web
Document Scanning
Formatting / Markdown
Handwriting
Hyperlinking
Image Insertion
List/Checklist Creation
Printing
Search
Sharing / Collaboration
Syncing
Templates
Voice Notes
Productivity Features
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Task Management Features
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
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Integrations
Asana
Freshdesk
Google Analytics
HubSpot CRM
Jira
Jira Work Management
LiveChat
Olark
Shift
SnapEngage
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Integrations
Asana
Freshdesk
Google Analytics
HubSpot CRM
Jira
Jira Work Management
LiveChat
Olark
Shift
SnapEngage
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