ServiceShop

ServiceShop

GenesisFour
+
+

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About

Fullbay is an industry-leading software solution for heavy-duty repair shops—this cloud-based app is loaded with features that will allow you to optimize your shop's operations. From easy estimate and invoice creation to service orders to inventory management, Fullbay gives you back time in your day to find a better balance in your work. Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.

About

During the next few days and weeks you will be able to decide whether you are looking for a shop management system or an invoicing package. We can help. But before we continue I’d like to tell you our expectations as well. Our system is not for everyone and it may not be for you. Our goal is not to sell, sell and sell more. Our goal is to install our system in shops that understand management and are looking to implement a system to achieve profit goals. The industry standards leave shops at -2% to +2% net profits. A couple of thousand dollars on paper. We’re here to change that to a couple of HUNDRED thousand dollars in the bank. Have you tried everything including the infamous "Work Harder" routine? Already raised your labor rate? Consulting Firms getting rich instead of you? Have you already gone to all the seminars? Do they help for 3 months, 6 months?

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent Heavy-Duty Repair Shops & Private Fleets

Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Fullbay provides heavy duty shop management software solutions to help companies grow their revenue by maximizing efficiency and streamlining workflow. Have our experts get you a custom quote based on your individual shop needs.
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 5.0 / 5
design 4.7 / 5
support 3.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Fullbay is a great program but be careful when you get set up and shut of the MOTOR setting asap. They told me to wait for 60 days and I did and then shut it off and they refused to refund me the 500 dollars they charged me for it . I was very clear from the beginning I wasn't going to use it nor did I want to. So I put in my calendar the day the guy told me to cancel. Well.. nope.. Charged because support said I was TWO days to late and they couldn't do anything. Which we know is a lie . Anyone can get a refund if you talk to the right people
  • We are using FullBay across out whole organization. It has taken place of the the hand written, excel spread sheet, and accounting software we traditionally used and combined it into one neat organized software package. Our 2 biggest problems addressed were organization & paper work flow. FullBay is so well laid out that it just naturally led us to a better way of thinking.
  • I normally do not review products but feel compelled to let people know what a time and money saver Fullbay’s heavy duty truck repair software has been to our business. We have been using Fullbay for almost three years now. I am the accountant for C&W Mechanical and our sister company C&W Global. Fullbay has definitely been a game changer from an accounting perspective. In the past, due to the software we were using, geared to the “trucking” side of our business, we manually entered all of the mechanical work orders into the trucking software. We then had to export the information to a spreadsheet, import it into QuickBooks, which left a lot of room for errors. Obviously, the prior process took a lot of time, which slowed down getting invoices to our customers, which slowed down our receivables…you get the picture. Fullbay allows us to invoice our customers immediately and our accounts receivables are therefore in a MUCH better place today. We also struggled with keeping track of inventory, Fullbay has totally helped us to get and stay on top of our inventory 100%.

Cons

  • Very disappointed because the program is fantastic but their honesty and sales tactics could cost you 500-700 dollars a month if you listen to what your personal rep says.
  • We did not have access to this program when we started business in 2005.
  • Obviously not everything is all-good with anything in life. I do wish Fullbay offered the ability to do more accounting functions within their software. We currently do a web connect between Fullbay and Quick Books---quick and very smooth process….however, I would love to be able to pay our vendors directly through the Fullbay software. We would then be able to run financials and not utilize QuickBooks at all.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fullbay
Founded: 2013
United States
www.fullbay.com

Company Information

GenesisFour
Founded: 1986
United States
www.genesisfour.com/AutoRepair/default.htm

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Alternatives

Shop Methods

Shop Methods

MCi Methods
SHOPpro

SHOPpro

Advantage Systems
GarageKeeper

GarageKeeper

Computer Assistance
EMDECS

EMDECS

BrightOrder
PTM-Vision

PTM-Vision

Pluss Software
PTM-Vision

PTM-Vision

Pluss Software

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Aviation Maintenance Features

Compliance Management
Components Tracking
Flight Time Tracking
Inventory Control
Labor Hours Tracking
Logbook Tracking
Maintenance Scheduling
Manuals
Service Bulletins
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Fleet Maintenance Features

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

Preventive Maintenance Features

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Integrations

QuickBooks Online
Repair Shop Solutions
Service-Intel
Whip Around

Integrations

QuickBooks Online
Repair Shop Solutions
Service-Intel
Whip Around
Claim Fullbay and update features and information
Claim Fullbay and update features and information
Claim ServiceShop and update features and information
Claim ServiceShop and update features and information